Seeq Platform Owner

Job title: Seeq Platform Owner

About the Role We are seeking a Seeq Platform Owner to act as the primary technical point of contact for the Seeq analytics platform. This role combines hands-on expertise with ownership of long-term platform health, vendor coordination, user enablement, and use-case development. You will work closely with internal stakeholders and with Seeq to ensure issues are resolved effectively and that the platform continuously delivers business value, scaling advanced analytics across the organization.

What You'll Do

• Act as the main technical point of contact for all Seeq-related questions, issues, and requests; provide expert-level troubleshooting and root-cause analysis for platform, performance, data connectivity, and user issues.
• Manage escalation and follow-up with Seeq support and product teams, ensuring timely resolution and clear communication.
• Track recurring issues and drive long-term, sustainable solutions rather than short-term fixes.
• Own the technical relationship with Seeq, including support cases, enhancements, and roadmap discussions; translate business and user needs into clear technical requirements for Seeq; coordinate with internal IT, data, and security teams on integrations, upgrades, and compliance topics.
• Enable use case development and analytics by supporting and actively contributing to new Seeq use cases; collaborate with domain experts to turn operational problems into scalable Seeq analyses; promote best practices for analysis design, performance, and reuse.
• Develop and maintain training materials; deliver onboarding sessions and advanced training for engineers, analysts, and power users; act as a Seeq champion internally to grow self-service analytics adoption.
• Monitor platform usage, performance, and adoption metrics; propose improvements to tooling, processes, and governance around Seeq usage; stay up to date with new Seeq features and assess their value for the organization.

What We're Looking For

• Strong hands-on experience with Seeq (analysis creation, data connectors, troubleshooting, user support).
• Background in industrial analytics, process data, or time-series data analysis.
• Experience working with OT / industrial data sources (e.g. historians such as PI, Aspen, AVEVA, etc.).
• Ability to diagnose complex technical issues and communicate clearly with both technical and non-technical stakeholders.
• Experience working with external vendors or SaaS providers.
• Strong documentation and training material creation skills.
• Fluent in English (spoken and written).

Nice to Have

• Experience in manufacturing, chemicals, energy, or process industries.
• Scripting or data skills (Python, SQL, basic data engineering concepts).
• Experience supporting analytics platforms at scale.
• Exposure to cloud environments or hybrid IT/OT architectures.
• Soft Skills: ownership mindset, structured and proactive problem solver, strong communicator, comfortable working in a global, distributed environment.

Compensation & Benefits

• The Portuguese annual base salary range reasonably expected to be paid for this new hire is: € 35,600 to € 50,700. The Italian annual base salary range reasonably expected to be paid for this new hire is: € 46,300 to € 66,400. Actual compensation will be determined based on factors such as skills, experience, qualification and internal equity and can ultimately be more or less than the posted salary range. Total compensation for this role also includes bonus and/or other incentive.
• 16, or more, weeks of maternity/paternity and co-parenting leave, according to local regulations.
• Training platform for all employees.
• Free well-being sessions (physical and psychological).
• Hybrid working model.
• The primary location for this job is Portugal; however, it may also be based in Italy.
• About us: Syensqo is a science company focused on advancing sustainable solutions with a diverse, global team. We value diversity and provide accommodations if needed throughout the application journey.