About this role
About the Role Frank Productions, LLC is looking for Security staff to join our team part-time in Charleston, SC. Positions are open at the Music Farm with a starting rate of $20/hr. We are committed to Diversity, Equity, and Inclusion and encourage talent from all backgrounds to apply.
What You'll Do
- Maintain a safe, secure, and welcoming environment for staff and patrons
- Ensure safe and efficient patron ingress and egress into the venue
- Identify any issues or threats within the venue and report concerns to venue management
- Respond to security and safety needs in a timely manner
- Communicate clearly with staff, patrons, vendors and clients about day-of-event needs
- Maintain an understanding of the venue Emergency Action Plans (EAPs) and Standard Operating Procedures (SOPs) and follow accordingly
- Assist with opening and closing tasks of the relevant building
- Follow company protocol for the relevant building as communicated by venue management
- All other duties as assigned
What We're Looking For
- Applicable customer service skills working with a diverse set of customers
- Ability to work independently and solve problems using sound decision-making skills
- Ability to learn and work within systems such as MS Office, ticketing software, and other company software
- Ability to communicate effectively in a team environment that includes in-person collaboration, group communications, and instant messaging
- Ability to handle difficult situations and sensitive information with care and professionalism
- Professional and friendly demeanor
- Committed to learning, and fostering an environment of diversity, equity, and inclusion
- Background check required
Compensation & Benefits
- Starting rate of $20/hr
- Part-time position at Music Farm, Charleston, SC