Security Officer

The Social House

Posted: Sep 26, 2026

Deadline: Oct 31, 2026

Security Officer Job Type Full Time Qualification Diploma

Experience

• Location Nairobi
• Job Field Security / Intelligence

Key Responsibilities

As our Security Officer, you will:

• Maintain a safe and secure environment for guests, staff and visitors.

• Respond promptly and professionally to security incidents and emergencies.

• Complete clear, accurate and timely incident reports.

• Control access to restricted areas and sensitive locations.

• Conduct scheduled security patrols across the property and identify potential risks.

• Monitor CCTV and identify, investigate and report suspicious or unusual activity.

• Maintain proper control and accountability of master, emergency and restricted area keys.

• Safeguard hotel property, equipment and guest belongings.

• Ensure lost and found items are properly handled, recorded and secured.

• Support the effective response to fire, medical, evacuation and other emergencies.

• Identify and promptly report safety and security hazards.

• Monitor parking areas, loading zones and vehicle movements.

• Ensure visitors, contractors and service providers comply with hotel access procedures.

• Monitor staff adherence to established hotel security procedures.

• Work closely with Front Office, Food & Beverage, Housekeeping, Engineering, Finance and other departments to maintain a secure operating environment.

• Protect sensitive guest, staff and hotel information.

• Provide clear and accurate security handovers between shifts.

• Ensure security equipment is operational and promptly report defects.

• Report to work on time and remain alert, attentive and ready throughout the shift.

• Participate actively in security, emergency response and guest service training.

• The Person Behind the Role

• Technical security knowledge is important. How you think and behave are equally important to us.

• INQUISITIVE

• You are naturally observant. You question assumptions, investigate irregularities and actively seek information before reaching conclusions.

• RESOURCEFUL

• You think on your feet and find practical solutions, even when resources, information or time are limited.

• EFFICIENT

• You work systematically, prioritise effectively and respond with pace without compromising standards or attention to detail.

• DETERMINED

• You take ownership. You follow issues through, maintain focus under pressure and do not leave important matters unresolved.

• EXPRESSIVE

• You communicate confidently and respectfully. You bring warmth and personality to the role while knowing when discretion and firmness are required.

• What We're Looking For

You should have:

• A Diploma in Security Management, Criminology or a related security discipline.

• Certification in Basic First Aid and Firefighting.

• Basic training in investigations, incident management and crime scene preservation.

• Hands on experience in security operations, preferably within the hospitality industry.

• Working knowledge of hotel security systems, procedures and access control processes.

• Proven experience responding to and managing emergencies in a busy and complex operating environment.

• Experience conducting regular property inspections, identifying security and safety risks and preparing detailed reports for management action.

• Good communication and interpersonal skills, with the ability to interact professionally with guests, colleagues and external stakeholders.

• A high level of integrity, confidentiality and professional conduct.

• Strong attention to detail and the ability to identify potential risks, unusual behaviour and irregularities.

• The ability to remain calm, alert and professional during incidents and high pressure situations.

• Good observation, judgement and problem solving skills.

• The ability to collaborate effectively across hotel departments.

• Flexibility to work nights, weekends, public holidays and rotational shifts.

• Check how your CV matches this job