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Security Officer Patrol Driver Customer Service

Allied Universal
Carleton, Michigan Posted Oct 2, 2026
On-siteUSD 17 / hour

About this role

Security Officer Patrol Driver Customer Service

Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Patrol Driver Customer Service in Carleton, MI, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As an Unarmed Patrol Officer with Allied Universal, you will support a dynamic technology, media, and telecommunications location by conducting routine patrols, monitoring access points, and remaining visible to help deter security-related incidents. This driving position requires a valid driver’s license. You will provide welcoming customer service, communicate clearly with employees and visitors, and contribute to a caring, reliable team that acts with integrity.

Position Type: Full Time

Pay Rate: 17.00 / Hour

Job Schedule:

DayTime

Mon03:00 PM - 11:00 PM

Tue03:00 PM - 11:00 PM

Wed03:00 PM - 11:00 PM

Thu03:00 PM - 11:00 PM

Fri03:00 PM - 11:00 PM

What You'll Do

  • Provide customer service to clients, employees, contractors, and visitors while carrying out site-specific security-related procedures and policies at a technology, media, and telecommunications location.
  • Respond to incidents, alarms, access concerns, and critical situations in a calm, professional, problem-solving manner, following established emergency response activities when appropriate.
  • Conduct regular and random unarmed patrols of buildings, offices, parking areas, and perimeter locations to identify and report unusual activity, hazards, and maintenance concerns.
  • Monitor access points and visitor activity, verify credentials as directed by site procedures, and help to deter unauthorized entry.
  • Complete accurate activity reports, incident documentation, and shift communications in accordance with Allied Universal and client requirements.

Minimum Requirements:

  • A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
  • Comfortable using a computer or tablet is preferred.
  • CPR and First Aid experience is preferred.
  • Customer service experience is preferred.
  • Access control and badge experience is preferred.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Why Join Us:

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial and Health

Benefits

  • Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.

  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

  • Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

  • If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department.

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