Security Officer Patrol Customer Service

Security Officer Patrol Customer Service

Overview

Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description As a Security Officer Patrol Customer Service in Pine Brook, NJ, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Patrol Unarmed Officer at a dynamic technology, media, and telecommunications location, you will monitor assigned areas, conduct routine patrols, maintain a visible presence to help deter security-related incidents, and support access control activities. You will provide outstanding customer service and clear communication while contributing to a welcoming environment. Join Allied Universal’s agile, reliable, innovative team, where caring for people, teamwork, and integrity guide every shift.

Position Type: Full Time Pay Rate: $20.00 / Hour Job Schedule: DayTime Mon 04:00 PM - 12:00 AM Tue 04:00 PM - 12:00 AM Wed 04:00 PM - 12:00 AM Thu 04:00 PM - 12:00 AM Fri 04:00 PM - 12:00 AM

What You'll Do

• Provide customer service to employees, visitors, and vendors at a technology-focused location by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Respond to incidents, access concerns, and critical situations in a calm, professional, problem-solving manner, notifying appropriate personnel as required.
• Conduct regular and random unarmed patrols throughout offices, common areas, parking areas, and the property perimeter to help identify unusual activity and support site policies.
• Monitor entry and exit activity, verify authorized access in accordance with site procedures, and document observations, incidents, and patrol activity.
• Maintain a professional presence while assisting with security-related concerns and supporting a positive experience for all individuals at the location.

Minimum Requirements:

• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health

Benefits

• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.

• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

• Closing

• Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.