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Security Officer Mobile Response

Allied Universal
Ithaca, NY, US
Full-time

About this role

Security Officer Mobile Response

Overview

Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Mobile Response in Ithaca, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Patrol Unarmed Officer at a retail location, you will drive and conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment for customers and associates. You will provide exceptional customer service, communicate clearly, and report security-related concerns. Join Allied Universal, where an agile, reliable, innovative team puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: 19.00 / Hour

Job Schedule:

DayTimeMon01:00 PM - 11:30 PMTue01:00 PM - 11:30 PMThur01:00 PM - 11:30 PM

What You'll Do

  • Provide customer service to clients, customers, and visitors while carrying out site-specific policies, security-related procedures, and emergency response activities when appropriate.

  • Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner.

  • Conduct regular and random patrols throughout the retail location, including sales floors, entrances, parking areas, and perimeter areas, to help deter unwanted activity.

  • Observe and report suspicious activity, hazards, maintenance concerns, and policy violations to appropriate site personnel and/or Allied Universal leadership.

  • Document incidents, patrol activities, and other security-related observations accurately and in accordance with site procedures.

Minimum Requirements:

  • Possess a valid New York State Security Guard License.

  • A valid driver’s license is required in accordance with Allied Universal driver policy requirements.

  • Customer service experience is preferred.

  • Comfort using a computer or tablet is preferred.

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

  • Possess a high school diploma or equivalent.

  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.

  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.

  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

  • A valid driver’s license will be required for driving positions only.

Why Join Us:

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.

  • Career Growth: Get paid training and access to career growth opportunities.

  • Financial and Health

Benefits

  • Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.

  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

  • Licensed by the New York State Department of State

  • Closing

  • Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

  • Requisition ID

  • 2026-1714529

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