About this role
Job title: Security Officer
About the Role As a Security Officer at Live Nation’s Music Hall (HOB Las Vegas), you will help ensure guest safety, provide information, and support event operations during performances. You will enforce House policies, assist guests, and coordinate with other staff to maintain a secure and welcoming venue environment.
What You'll Do
- Greet guests, bid farewell and thank every guest
- Offer information to guests regarding entertainment schedules, specials, hours of operation, menu etc.
- Operate lifts for guests requiring assistance
- Respond to guest inquiries and requests
- Ensure guest safety; prevent and resolve altercations; deal with disruptive guests and, if necessary, see that they leave the premises
- Lead guests and other employees in emergency evacuation procedures and provide assistance
- Maintain line of sight/atmosphere control by circulating through your work area throughout shift
- Check identification of all guests who do not appear to be of legal drinking age (must have ID books from all states)
- Prevent guests without proper identification from entering the premises
- Enforce House policy regarding photos/videos/recording devices
- Safeguard against theft
- Communicate with artists regarding needs and/or requests
- Protect the privacy of artists
- Ensure proper maintenance of stanchions and barriers, including the lifting/moving of stanchions and barriers up to 150 lbs
- Assist with Private and Special Events
- Maintain necessary communications with all departments; communicate with radios (all door staff and management should remain in constant contact throughout shift)
What We're Looking For
- Required: Ability to work late hours
- Must be a team player
- Understand guest service
- Must be 21 years of age or older
- Must be able to obtain an alcohol awareness card
- Must obtain NV Gaming Control Board Registration
Optional / Nice to Have
- Previous experience in security or crowd control
- Experience in customer service in a face to face environment