About this role
About the Role US Concerts is seeking a Security Officer. This person will guard, patrol, and monitor the venue premises to prevent theft, violence, or infractions of rules. May operate metal detector equipment.
What You'll Do
- Guard, patrol, and/or monitor the venue premises to prevent theft, violence, or infractions of rules.
- Conduct patrols of the building on a regular basis.
- Respond to all security and safety-related calls in a timely manner.
- Exhibit exemplary conduct and appearance while on duty.
- Comply with and adhere to the department’s performance, conduct, and attendance standards.
- Perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure.
- Comply with all legal and ethical instructions given by the Security Supervisors on duty and the Manager of Security.
- Adhere to the Security department's policies and procedures.
- Investigate and compile accurate incident reports.
- Complete all assigned tasks within the guidelines and deadlines set by the Security Supervisors and/or the Manager of Security.
- Interact with patrons, vendors, and employees in a courteous and professional manner.
- Other duties as assigned.
What We're Looking For
- At least 18 years old.
- Must have high school diploma or equivalent.
- Guard card preferred.
- Ability to communicate effectively in English.
- An understanding of the rule of law and the relevant penal codes.
- Ability to represent the Security Department in an exemplary manner.
- Ability to effectively perform in crises and work under pressure without the loss of composure.
- Ability to memorize, recollect, and quickly retrieve relevant information.
- Ability to interact effectively and calmly with angry or emotional patrons and employees during intensely aggravated circumstances.