Security Officer Dispatch Position - First Shift

Job title: Security Officer Dispatch Position - First Shift

Overview

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Position in Madison, WI, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch Professional at a financial institution location, you will coordinate security-related communications, monitor alarms and access activity, and respond to incoming calls and incidents with professionalism. You will help maintain a secure environment through clear communication, accurate documentation, and exceptional customer service. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every shift.

Position Type: Full Time

Pay Rate: $25.00 / Hour

Job Schedule:

DayTimeMon06:00 AM - 06:00 PM Sat06:00 AM - 06:00 PM Sun06:00 AM - 06:00 PM

What You'll Do

• Provide customer service to employees, visitors, and/or vendors by carrying out site-specific procedures and financial institution policies.
• Monitor incoming calls, alarms, communications systems, and/or dispatch channels; document activity and route requests to appropriate personnel.
• Coordinate responses to incidents, critical situations, and emergency-related events in a calm, problem-solving manner, following established escalation procedures.
• Maintain accurate dispatch logs, incident reports, and records of calls, notifications, and officer assignments.
• Conduct regular and random patrols around the business and perimeter as assigned; working environments and conditions may vary by location.

Minimum Requirements:

• Possess at least one year of security-related experience.
• Possess a college degree.
• Access control and badge experience is preferred.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health

Benefits

• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.

• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

• Closing

• Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

• Requisition ID

• 2026-1746252