Security Officer Dispatch Console Specialist

Security Officer Dispatch Console Specialist

Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Console Specialist in Milpitas, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Security Professional supporting a dynamic technology, media, and telecommunications location, you will coordinate communications, monitor activity, and respond to security-related needs while providing outstanding customer service. You will help maintain accurate records, support access control operations, and serve as a key point of contact for employees and visitors. Join Allied Universal, where agile, reliable, innovative teamwork and integrity put people first.

Position Type: Part Time

Pay Rate: $27.00 / Hour

Job Schedule:

DayTimeThur02:00 PM - 10:30 PM Fri02:00 PM - 10:30 PM

What You'll Do

• Provide customer service to employees, visitors, vendors, and/or drivers at a technology, media, and telecommunications location while carrying out site-specific security-related procedures and policies.
• Monitor incoming calls, radio traffic, alarm notifications, and other communications; dispatch appropriate personnel and/or resources according to established procedures.
• Maintain accurate dispatch logs, incident records, visitor information, and other required documentation using site systems and communication tools.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner; communicate updates to site leadership, emergency responders, and/or Allied Universal management as appropriate.
• Monitor site activity through available cameras, access-control systems, and/or other tools; report unusual conditions and help to deter unauthorized activity.

Minimum Requirements:

• At least one year of security-related experience is required.
• CPR/First Aid certification is preferred.
• Comfort using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial

Benefits

• Participate in our retirement savings plan to invest in your future.

• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

• Closing

• Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: aus.com.