Security Officer Alarm Dispatch

Job title: Security Officer Alarm Dispatch

Overview

Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Alarm Event Triage in Cumberland, RI, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Dispatch Officer in a healthcare location, you will coordinate security-related communications, monitor alarm activity, and dispatch personnel to support timely responses. You will maintain clear records, communicate professionally with staff and visitors, and help promote a welcoming environment. Join Allied Universal, where our agile, reliable, and innovative teams put people first, deliver through teamwork, and act with integrity.

Position Type: Full Time

Pay Rate: 20.55 / Hour

Job Schedule: DayTimeMon07:30 AM - 04:00 PMTue07:30 AM - 04:00 PMWed07:30 AM - 04:00 PMThur07:30 AM - 04:00 PMFri07:30 AM - 04:00 PM

What You'll Do

• Provide customer service to clients, visitors, patients, and staff by carrying out site-specific procedures, policies, and emergency response activities at a healthcare location.
• Monitor dispatch communications, receive and document service requests, and coordinate the appropriate response from on-site personnel and/or emergency services.
• Respond to incidents and critical situations in a calm, problem-solving manner, maintaining clear communication with relevant personnel.
• Maintain accurate logs, incident reports, and dispatch records in accordance with site procedures.
• Conduct regular and random patrols around the business and perimeter as assigned; working environments and conditions may vary by location.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Comfort using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• CPR certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health

Benefits

• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.

• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

• Closing

• Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.