About this role
Security Manager
Security Manager at Hyatt
- Job Type Full Time
- Qualification
- Experience 5 - 8 years
- Location Lagos
- Job Field Security / Intelligence
About the role
- The Security Manager oversees all hotel safety, security, fire-life safety and loss-prevention operations in compliance with Hyatt standards and Nigerian regulations (NSCDC, Fire Service, Labour Act).
- Ensure the protection of guests, staff, and assets while maintaining high guest-service standards.
Main Duty
Security Operations:
- Manage 24/7 security operations: patrols, CCTV monitoring, access control, key control.
- Protect hotel assets, manage investigations, maintain incident reports and evidence.
Emergency & Fire-Life Safety:
- Lead emergency response, evacuation drills, and crisis management.
- Ensure fire systems are maintained; coordinate inspections with Lagos State/Federal Fire Service.
Compliance (Nigeria-specific):
- Verify all contract security guards/companies are NSCDC licensed.
- Maintain fire safety logs and compliance with the Fire Service Act.
- Ensure staff rostering and working hours comply with the Nigeria Labour Act.
Leadership & Training:
- Recruit, train and supervise security officers and contract guards.
- Run regular security and fire-safety training for all hotel departments.
Guest Service & Events:
- Provide visible, professional security presence.
- Coordinate security for VIPs, weddings, conferences and high-profile events.
Reporting:
- Submit monthly security reports and quarterly risk assessments to hotel leadership.
- Maintain complete records: CCTV logs, key-control logs, drill logs, incident files.
Qualifications
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5–8 years of experience in security operations, preferably in hospitality or a similar environment.
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Previous managerial experience required.
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Strong knowledge of security systems, emergency procedures, and risk management.
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Certification in security management, fire safety, or first aid is an advantage.
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Good communication and leadership skills.
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Ability to remain calm under pressure and handle emergencies effectively
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Knowledge of local laws and regulations related to safety and security.
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