About this role
About the Role Frank Productions, LLC is seeking a part-time Security team member for the Blue Note and Rose Music Hall venues in Columbia, MO. The role focuses on maintaining a safe, secure, and welcoming environment for staff and patrons, managing venue access, and responding to security needs during events.
What You'll Do
- Maintain a safe, secure, and welcoming environment for staff and patrons
- Ensure safe and efficient ingress and egress into the venue
- Identify any issues or threats within the venue and report concerns to venue management
- Respond to security and safety needs in a timely manner
- Communicate clearly with staff, patrons, vendors and clients about day-of-event needs
- Maintain an understanding of the venue Emergency Action Plans (EAPs) and Standard Operating Procedures (SOPs) and follow accordingly
- Assist with opening and closing tasks of the relevant building
- Follow company protocol for the relevant building as communicated by venue management
- All other duties as assigned
What We're Looking For
- Applicable customer service skills working with a diverse set of customers
- Ability to work independently and solve problems using sound decision-making skills
- Ability to learn and work within systems such as MS Office, ticketing software, and other company software
- Ability to communicate effectively in a team environment that includes in-person collaboration, group communications, and instant messaging
- Ability to handle difficult situations and sensitive information with care and professionalism
- Professional and friendly demeanor
- Committed to learning, and fostering an environment of diversity, equity, and inclusion
- Background check required
Compensation & Benefits
- Salary: 20 USD per hour