Security Information & Risk Management Analysis Lead

1. Role Purpose

The Risk & Consulting (Secure Mobility and Journey Management, Security Information & Risk Management Analysis Lead) is responsible for overseeing the strategy, operational execution, commercial growth, financial profitability, workforce management, and quality/safety assurance of G4S Nigeria’s Secure Mobility and Journey Management services. This role ensures the safe transit of clients, personnel, high-value assets, and VIPs across complex and high-risk environments in Nigeria. The position balances rigorous risk management, driver and Close Protection Officer (CPO) management, regulatory compliance with Government Security Forces (GSF), business development/sales growth, and gross margin protection.

2. Key Responsibilities & Duties

A. Operations & Operational Excellence (40%) ● Journey Management Planning: Oversee secure route planning, risk assessments, intelligence gathering, journey tracking, and contingency planning across all regions in Nigeria. ● Incident Management: Serve as the primary operational contact for emergency response, convoy breakdowns, security incidents, or tactical evacuations. ● Best Practices & Industry Standards: Implement world-class journey management protocols aligned with G4S global standards, local threat profiles, and Nigerian transport/security legislation. ● Control Center Integration: Work closely with the G4S Control Center (24/7 Monitoring) to ensure real-time tracking, vehicle telemetry monitoring, and comms discipline. B. Sales, Revenue Growth & Customer Retention

● Commercial Strategy: Drive business growth by identifying new opportunities for Secure Mobility, Risk & Advisory, Risk Assessment services, others among corporate, diplomatic, oil & gas, and multinational clients. ● Client Retention: Build strong relationships with key stakeholders; maintain high client satisfaction through regular operational reviews and service delivery optimization. ● Proposal & Solution Design: Collaborate with the commercial team to draft technical and financial proposals tailored to client mobility requirements. C. Financial Performance & Margin Protection ● P&L Management: Manage operational expenditure (OpEx), fuel management, vehicle maintenance costs, and overtime to safeguard service profitability. ● Gross Margin Protection: Target and sustain healthy Gross Margins across journey management contracts through route efficiency, fleet optimization, and tight cost-of-sales controls. D. HR & Workforce Management ● Personnel Oversight: Supervise secure drivers, Close Protection Officers (CPOs), and embedded Government Security Forces (GSF) / NSCDC, Mobile Police (MOPOL). ● Compliance & SOPs: Ensure strict adherence to G4S Standard Operating Procedures (SOPs), code of conduct, human rights guidelines, and GSF administration rules. ● Training & Development: Oversee continuous tactical driving, defensive navigation, threat detection, first aid, and soft-skills training programs for mobility teams. E. Safety, Quality Assurance & Customer Satisfaction ● HSE Compliance: Enforce Health, Safety, and Environment (HSE) policies, vehicle roadworthiness checks, and zero-tolerance policies on unsafe driving. ● Quality Assurance (QA/QC): Conduct routine audits of journey logs, vehicle condition reports, CPO deployment readies, and post-journey client debriefs. ● Feedback Loops: Implement actionable client satisfaction surveys (CSAT) and resolve service delivery queries systematically.

3. Key Performance Indicators (KPIs)

● Operational: Zero preventable security incidents; 100% adherence to pre-journey threat assessments and tracking protocols. ● Financial: Achievement of quarterly revenue targets and maintenance of agreed Gross Margin percentages. ● Quality & Safety: Fleet roadworthiness standard > 98%; CSAT score ≥ 90%; zero Lost Time Injuries (LTI).

● Compliance: 100% compliance on GSF documentation, CPO, driver vetting and competence and performance management.

4. Qualifications, Experience & Skills

Academic & Professional Qualifications ● Bachelor’s Degree in Security Management, Logistics, Business Administration, Strategic Studies, or a related discipline. ● Professional certifications (e.g., CPP, PSP, NEBOSH, or certified defensive driving/journey management accreditations) are highly advantageous.

Experience

• ● Minimum of 7–10 years of progressive experience in security operations, secure
• logistics, executive protection, or fleet journey management, with at least 3 years in a
• leadership role.
• ● Strong background in operating within high-risk security environments in Nigeria.
• ● Proven track record in P&L management, vendor negotiation, and commercial business
• development within the security sector.
• Core Competencies
• ● Risk Assessment & Tactical Planning: Deep knowledge of Nigerian road networks,
• threat dynamics, and security protocols.
• ● Leadership & People Management: Ability to manage multidisciplinary teams including
• civilian personnel and armed government security forces.
• ● Financial Acumen: Understanding of direct costs, operational efficiency, and margin
• control.
• ● Client Relationship Management: Outstanding communication, negotiation, and executive presentation skills.