Security Guard - Service Desk

Overview

Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Guard Full Time Service Desk in INDIANAPOLIS, IN, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Security Professional at a financial institution location, you will serve as a welcoming, visible presence while supporting access control, visitor management, and security-related procedures. You will provide exceptional customer service, communicate professionally with employees and guests, and help maintain a secure environment. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity put people first.

Position Type: Full Time

Pay Rate: 18.91 / Hour

Job Schedule: DayTimeMon07:00 AM - 03:00 PM Fri07:00 AM - 03:00 PM Sat07:00 AM - 03:00 PM Sun07:00 AM - 03:00 PM

What You'll Do

• Provide exceptional customer service at the front desk of a financial services location by following site-specific procedures and security-related policies.
• Greet employees, clients, and visitors professionally; verify access credentials; and manage visitor sign-in and badge processes in accordance with site requirements.
• Monitor access points, visitor activity, and security-related systems from a stationary post, escalating irregularities according to established procedures.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, coordinating with appropriate personnel and emergency responders as needed.
• Maintain accurate visitor, incident, and access-related records while communicating clearly with site contacts and Allied Universal leadership.

Minimum Requirements:

• CPR and First Aid certification is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health

Benefits

• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.

• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

• Closing

• Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.