About this role
Job title: Security Guard
About the Role
Live Nation Concerts is seeking a Security Guard to help protect patrons, staff, and assets by patrolling and monitoring the venue premises and responding to security and safety incidents. The role may involve operating metal detector equipment to ensure a safe environment.
What You'll Do
- Responsible for the safety and security of patrons, employees, and assets.
- Conduct patrols of the building on a regular basis.
- Respond to all security and safety related calls in a timely manner.
- Exhibit exemplary conduct and appearance while on duty.
- Comply with and adhere to all the department's performance, conduct and attendance standards.
- Perform a variety of duties, often changing from one task to another of a different nature without the loss of efficiency or composure.
- Comply with all the legal and ethical instructions given by the Security Supervisors on duty and the Manager of Security.
- Adhere to the Security department's policies and procedures.
- Investigate and compile accurate incident reports.
- Complete all assigned tasks within the guidelines and deadlines set by the Security Supervisors and/or the Manager of Security.
- Interact with patrons, vendors, and employees in a courteous and professional manner.
- Other duties as assigned.
What We're Looking For
- High school diploma or equivalent.
- Ability to communicate effectively in English.
- An understanding of the rule of law and the relevant penal codes.
- Ability to represent the Security Department in an exemplary manner.
- Ability to effectively perform in crises and work under pressure without the loss of composure.
- Ability to memorize, recollect, and quickly retrieve relevant information.
- Ability to interact effectively and calmly with angry or emotional patrons and employees during intensely aggravated circumstances.