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Security Guard Armed Patrol Customer Service

Allied Universal
Donna, TX, US
Full-time

About this role

Security Guard Armed Patrol Customer Service

Overview

Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Guard Part Time Armed Patrol Driver Customer Service in Donna, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Armed Patrol Officer at a retail location, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and support a welcoming environment for customers and team members. This driving position combines professional communication, customer service, and rapid response to security-related concerns. Join Allied Universal, where agility, reliability, innovation, teamwork, caring for people, and integrity guide our work.

Position Type: Part Time

Pay Rate: $14.00 / Hour

Job Schedule:

DayTimeFri03:00 PM - 11:00 PM Sat02:00 PM - 11:00 PM

What You'll Do

  • Provide customer service to store customers, employees, and visitors while carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.

  • Respond to incidents, disturbances, and critical situations in a calm, professional, problem-solving manner, following established protocols and contacting appropriate personnel or first responders when needed.

  • Conduct regular and random armed patrols throughout the retail location, parking areas, loading areas, and perimeter to help deter unauthorized activity and identify potential concerns.

  • Monitor access points, observe customer and employee activity, and report suspicious behavior, hazards, or policy violations to site leadership and Allied Universal management.

  • Maintain required reports and documentation, including incident reports, daily activity logs, and records of security-related observations.

Minimum Requirements:

  • Possess a valid armed guard card or license.

  • A valid driver’s license is required in accordance with Allied Universal driver policy requirements.

  • A state, county, or city-issued security license is preferred.

  • Customer service experience is preferred.

  • CPR/First Aid certification is preferred.

  • Be at least 21 years of age for armed roles.

  • Possess a high school diploma or equivalent.

  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.

  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.

  • Participate in industry-specific security training programs.

  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

  • A valid driver’s license will be required for driving positions only.

Why Join Us:

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.

  • Career Growth: Get paid training and access to career growth opportunities.

  • Financial

Benefits

  • Participate in our retirement savings plan to invest in your future.

  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

  • Closing

  • Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

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