About this role
About the Role A Security Dispatcher for the J Resort under Jacobs Entertainment will coordinate communications and incident documentation to support the Security Team at a full-service hotel-casino in Reno. This role ensures timely information relay and safety compliance to help maintain a secure guest experience. What You'll Do
- Coordinate a high volume of communication traffic
- Operate a telephone, two-way radio, and communicate clearly with security officers and emergency personnel as needed
- Document incidents in logs and track lost and found, prioritizing information for Security Officers
- Relay information accurately and calmly between officers and emergency personnel
- Assist in coordinating the activities of the Security department
- Ensure that all security and safety requirements are met What We're Looking For
- Able to work various, non-standardized schedules including evenings, weekends and holidays
- Outstanding written and oral communication skills
- Excellent customer service skills
- Must be computer literate
- Nevada Gaming registration card
- Identification establishing identity
- Identification establishing the right to work in the United States Compensation & Benefits
- Salary: $19-$21 per hour (onsite)
- Referral Bonus: $200
- Tuition Reimbursement
- 7 paid Holidays
- 80 hours of Vacation after 1 year of employment
- Medical, dental, vision, and flexible spending account plans after 60 days
- Employee Assistance Program (FREE)
- Company paid Life Insurance and AD&D
- Matching 401K program after 90 days
- Employee Meal Discounts
- Ongoing learning and development programs