About this role
Job title: Security Coordinator
About the Role Coordinar operativa y administrativamente la seguridad del hotel, salvaguardando la integridad física y moral de huéspedes, clientes y colaboradores, así como velar por los bienes de la empresa. This role focuses on overseeing hotel security operations, ensuring safety and asset protection across the property.
What You'll Do
- Communicate and coordinate visit registrations and paid passes (Day Pass/Night Pass/All Day Pass/Wedding Pass/Certificates, etc.).
- Open beverage and/or supply storerooms when no supervisor is on shift or during weekends; request SAP support and email the General Warehouse.
- Coordinate with departments to implement safety measures for events (weddings, activities in public or closed areas; audio setups).
- Audit the order and proper physical and digital filing of supervisory reports to enable short/medium/long-term measurability.
- Review inventories to ensure no emergency equipment shortages (first aid, firefighting, signage).
- Plan activities, service roles, implement position orders and specific directives, and deliver payroll to HR.
- Hand over master keys, ensure compliance with Lost and Found procedures.
- Follow up on lost object requests and guest incidents.
- Address incidents and/or accidents.
What We're Looking For
- Education: High School Diploma (Bachillerato).
- Experience: 2 years in similar hotel/hospitality security roles.
- Knowledge: Proficient in standard and automatic vehicle operation; certified in first aid; knowledge of state laws and regulations; knowledge of civil protection; knowledge of CS H program implementation and monitoring.
Compensation & Benefits
- My MeliáRewards loyalty program with exclusive benefits.
- My MeliáBenefits: flexible compensation and discounts on a wide range of products and services, promoting an active and healthy lifestyle.
- Other benefits described in the posting.