About this role
Job title: Section Waiters
Part-Time
Permanent
M GALLERY
Food & Beverage
Location: Hotel Chadstone Melbourne - MGallery Collection, Melbourne, Australia
External Reference: REF116311N
Section Waiters - Pastore Modern Italian Restaurant
Region
Luxury & Lifestyle
Company Description
At Accor, we believe that luxury is defined by memorable moments and exceptional experiences. Our people bring those moments to life, and we are proud to offer inspiring career pathways, world-class training, and opportunities to work in some of the most iconic hospitality destinations in Australia.
Who we are…
A sanctuary of style located on the doorstep of Chadstone - The Fashion Capital, Hotel Chadstone Melbourne MGallery offers guests a luxury escape unlike any other. At the heart of the hotel is Pastore, our signature modern Italian restaurant, where Italian tradition meets Melbourne creativity in a sophisticated and welcoming setting.
Job Description
Pastore delivers an elevated à la carte dining experience across lunch and dinner, with a focus on exceptional food, genuine hospitality and attention to detail. We are looking for a passionate Part-Time Section Waiter to join our team and help create memorable dining experiences for every guest.
As a Section Waiter, you will take ownership of your section and play an important role in delivering the high level of service expected in a luxury dining environment.
- Deliver warm, attentive and personalised service throughout the guest experience
- Take ownership of your section, ensuring every detail is managed to a consistently high standard
- Build genuine connections with guests and anticipate their needs throughout their dining experience
- Develop a strong knowledge of Pastore's menu, ingredients, Italian cuisine and beverage offering
- Confidently explain dishes, make recommendations and assist guests with menu selections
- Provide professional food and beverage service across lunch and dinner à la carte operations
- Maintain excellent standards of presentation, timing and attention to detail throughout service
- Work closely with the kitchen and wider Food & Beverage team to ensure seamless service
- Identify opportunities to enhance the guest experience through thoughtful suggestions and genuine hospitality
- Respond to guest requests and feedback with confidence and a solutions-focused approach
- Maintain a clean, organised and polished section before, during and after service
- Contribute to a positive team culture where everyone works together to deliver exceptional experiences
Qualifications
- Previous experience as a Waiter, Section Waiter or similar role within a quality restaurant or ho