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Second Act Health Insurance Coordinator

Sih
System Office Posted Oct 29, 2026
Full-time

About this role

Job title: Second Act Health Insurance Coordinator

Position Summary

  • Responsible for overseeing the day-to-operation of the Senior Health Insurance Program (SHIP) site located at Southern Illinois Healthcare.

Principal Accountabilities

  • Standards of Performance: Respect, Integrity, Compassion, Collaboration, Stewardship, Accountability, Quality

Education

  • Associates Degree

  • Licenses and Certification

  • N/A

  • Experience and Skills

  • Technical Experience: 2 years of experience with Medicare or related field

  • Physical Activities

  • Intermittent hand manipulation required

  • Intermittent lifting and carrying of 20 pounds

  • Role Specific Responsibilities

  • Coordinates the SHIP program, recruits and oversees the activities of the volunteer counselor(s).

  • Maintains SHIP counselor certification and counsels Medicare beneficiaries with problems and questions about Medicare, Medicare supplement plans, Medicare Part D, Medicare managed care and long term care insurance.

  • Organizes and assists in filing claims for benefits and processing appeals to Medicare and Medicare supplement insurance companies.

  • Participates in SHIP marketing activities and serves as the Medicare educator for the Second Act membership programs.

  • Assist the SMP staff as needed with member services, grant process, and special projects.

Compensation (Commensurate with experience):

  • $18.28 - $27.42

To access our Benefits Guide/Plan Information, please click the link below:

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