Seasonal Retail Sales Associate

About the Role Seasonal Retail Sales Associate at New Balance supports store operations and delivers exemplary customer service, applying product knowledge and proper selling techniques to guide customers through every step of the transaction while positively representing the New Balance brand. What You'll Do

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model: greet and make contact, understand needs, educate on product features/benefits, solve questions, transact the sale through upselling and effective closing.
• Correctly measure and fit customers with appropriate NB product.
• Inform customers about promotions and keep the floor neat, organized, and well stocked; ensure items are labeled and price marked properly.
• Protect products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
• Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses. What We're Looking For
• Must be 18 years of age or older.
• Should be a people person with strong customer service and verbal communication skills.
• Past retail experience preferred, but not necessary.
• Demonstrated ability to flourish in a team environment.
• Familiarity with cash register functions and ability to perform basic math.
• Willingness to work a flexible schedule that may include weekends and holidays.
• Physical ability to lift up to 50 lbs with assistance, kneel/squat, stand for extended periods, and navigate stairs/ladders as needed.
• Nashville, TN location for in-store retail work. Compensation & Benefits
• Pay Range: $12.80 - $16.00 - $19.20 hourly (base pay varies by experience, role, and location).
• Regular Associate Benefits: comprehensive traditional benefits package including medical insurance (three options) as well as dental, vision, life insurance and 401K.
• Additional perks: online learning and development courses, tuition reimbursement, $100 monthly student loan support and mentorship programs.
• Lifestyle & time off: yearly $1,000 lifestyle reimbursement, 4 weeks of vacation, 12 holidays and generous parental leave.
• Temporary associates: three options for medical, dental and vision insurance and an associate discount.
• Part-time associates: 401k, short term disability, yearly $300 lifestyle reimbursement and an associate discount. Additional Information New Balance is an Equal Opportunity Employer. Location is Nashville, TN.