About this role
Banana Republic
Banana Republic is a storyteller’s brand, outfitting the modern explorer with high-quality, expertly crafted collections made to inspire and enrich life’s journeys. Founded in 1978 in San Francisco, we continue to evolve our heritage of exploration through thoughtfully designed apparel and accessories that blend timeless style with exceptional craftsmanship.
About the role
As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.
What you'll do
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Consistently treat all customers and employees with respect and contribute to a positive work environment.
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Promote loyalty by educating customers about our loyalty programs.
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Seek out and engage with customers to drive sales and service using suggestive selling.
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Enhance customer experience using all omnichannel offerings.
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Be accountable to personal goals which contribute to overall store goals and results.
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Support sales floor, fitting room, cash wrap, back of house, as required.
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Maintain a neat, clean and organized work center.
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Handle all customer interactions and potential issueseturns courteously and professionally.
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Execute operational processes effectively and efficiently.
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Seek out and engage with customers to drive sales and service using suggestive selling.
-
Enhance customer experience using all omnichannel offerings.
-
Be accountable to personal goals which contribute to overall store goals and results.
-
Support sales floor, fitting room, cash wrap, back of house, as required.
-
Maintain a neat, clean and organized work center.
-
Handle all customer interactions and potential issueseturns courteously and professionally.
-
Execute operational processes effectively and efficiently.
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Who you are
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Style driven, and culture centric. You have a keen eye for current and emerging trends.
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Eager to confidently connect with customers to deliver an exceptional Gap experience.
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Focused on continuous improvement. Open to listening and actions on feedback.
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Passionate about Gap, its heritage and product offerings.
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To be considered for this role, applicants must:
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Be at least 16 years of age.
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Be legally authorized to work in the United States.
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Not require current or future employment visa sponsorship to work in the United States.
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Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day-to-day operations.
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Be available to work a flexible schedule based on business needs, including evenings, overnight shifts, weekends, and holidays, with or without reasonable accommodation.
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Be able to perform the essential functions of the role, including standing, walking, moving throughout the store, and lifting up to 30 pounds, with or without reasonable accommodation.
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Hourly Range: $17.15 - $19.50
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Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
Benefits
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Benefits at Banana Republic
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Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
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One of the most competitive Paid Time Off plans in the industry.*
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Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
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Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
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Employee stock purchase plan.*
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Medical, dental, vision and life insurance.*
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See more of the benefits we offer.
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*For eligible employees
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Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
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Brand
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AllOld NavyGapBanana RepublicAthletaGap Inc.
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Talent area
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AllAdministrationAsset ProtectionCommunications & Public AffairCorporate AffairsCorporate Shared Services CenterCustomer ServiceEquality and Belonging Network GroupExecutiveFacilities and MaintenanceFinanceFranchiseGap Inc FoundationGeneral Management: HQGlobal SourcingHuman ResourcesInventory Management & PlanningLegalLogisticsMarketing & AdvertisingMerchandisingProduct Design & DevelopmentProductionReal EstateRecent Grads & InternsRecruitingStore Development and DesignStore OperationsStore: Management/LeadStore: Sales AssociateStrategic PlanningStrategic Sourcing and ProcurementSupply ChainTechnology/IT (Technology and Digital)TrainingTravel & EventsVisual Merchandising
Location
San Francisco, home to our brands and people
San Francisco has always been a hub for artistry and innovation—and for 55 years, it has inspired Gap Inc. as the home of our brands and people. Creativity is woven into our legacy, and we’re proud to continue supporting the local community that fuels it.
Through our partnership with Nest and the Makers United SF program, we’re working to bridge opportunity gaps for local creatives, giving them a platform to showcase their work and thrive. With the right support and visibility, today’s makers could become the next generation of influential talent.