About this role
Job title: SDS RX Logistics Coordinator
About the Role SDS Rx, powered by DHL, seeks a Logistics Coordinator to support driver routing, deliveries, and contractor management for nuclear medicine courier operations at our West Allis facility. The role focuses on ensuring on-time deliveries, client satisfaction, and compliant operations.
What You'll Do
- Scheduling and assigning drivers to delivery routes
- Coordinating deliveries to meet client deadlines and ensure compliance with customer requirements
- Collaborating with customers and internal teams to ensure smooth operations
- Maintaining a pool of independent contractor drivers and recruiting new contractors as necessary
- Managing billing and driver settlements daily utilizing eCourier software
- Preparing and submitting reports for clients and management
- Attending weekly meetings to review service levels and implement corrective actions when needed
- Conducting meetings with independent contractors to address performance and concerns
- Covering open shifts or delivering routes in emergency situations
What We're Looking For
- Excellent people and communication skills
- Customer service experience (retail and restaurant are good fit)
- Proficiency in Microsoft Office (specifically Excel)
- Strong ability to multitask
- Organizational skills
- Ability to work independently and as part of a team
- Experience in logistics and customer service
- Ability to work On-Call
- Attention to detail and time management skills
Compensation & Benefits
- Salary: $52,000 - $57,000 per year plus OT (salary non-exempt)
- On-call after hours for emergencies
- Benefits: Affordable medical, dental, and vision coverage available beginning on your 30th day
- PTO program for all associates, including paid holidays and vacation
- 401(k) with generous company match
- Tuition reimbursement program
- Excellent training and career advancement opportunities