About this role
About the Role
- We are seeking a highly motivated SDR Supervisor to lead, develop, and mentor a high-performing Sales Development team. This role is responsible for driving team performance, coaching SDRs, ensuring KPI achievement, maintaining operational excellence, and fostering a culture of accountability and continuous improvement.
- The ideal candidate has a strong background in sales leadership, outbound sales environments, and performance management, with the ability to motivate teams and deliver consistent results.
Key Responsibilities
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Lead, coach, and develop a team of SDRs to achieve and exceed performance goals.
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Monitor and manage key sales metrics, including outbound calls, lead generation, meeting bookings, conversion rates, CRM accuracy, and productivity.
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Conduct regular coaching sessions, performance reviews, and one-on-one meetings.
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Create and implement Performance Improvement Plans (PIPs) when necessary.
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Lead quality assurance initiatives, including call reviews, role-playing exercises, and training sessions.
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Ensure compliance with sales processes, prospecting frameworks, CRM standards, and communication guidelines.
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Analyze performance data and prepare daily, weekly, and monthly reports.
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Identify opportunities for process optimization and operational efficiency.
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Collaborate with leadership to execute sales strategies and improve team performance.
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Develop future team leaders and promote professional growth within the organization.
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Qualifications Required
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Minimum 3 years of leadership experience in:
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SDR/BDR Team Management
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Outbound Sales
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Call Center Operations
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Appointment Setting
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High-Volume Sales Environments
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Proven experience managing KPI-driven sales teams.
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Advanced or Fluent English communication skills.
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Strong leadership, coaching, and people-management abilities.
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Excellent analytical, reporting, and organizational skills.
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Experience managing CRM and sales technology platforms.
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Preferred Technical Experience
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Salesforce
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HubSpot
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Apollo.io
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Dialers and Sales Automation Tools
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Sales Reporting Platforms
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Ideal Candidate
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Results-driven leader with a strong sense of accountability.
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Exceptional coaching and mentoring skills.
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Comfortable working in fast-paced, high-performance environments.
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Strong problem-solving and decision-making capabilities.
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Passionate about team development and continuous improvement.
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Able to motivate teams and drive consistent sales performance.
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