SDR Manager

Job title: SDR Manager

We're on the lookout for an experienced SDR Manager to lead and grow our global Sales Development team. HeroDevs is the leading provider of Never-Ending Support for sunsetted open source software, helping organizations in government, healthcare, education, technology, and finance stay secure and compliant on frameworks that have reached end-of-life.

Reporting to the Director of Sales, you'll lead a team of 3–5 SDRs and own the engine that creates pipeline for our Account Executives. You'll build outbound programs around real buying signals, run a tight inbound process with Marketing, and coach SDRs into future AEs. This is a global role: you can be based anywhere (US preferred), and you'll support pipeline across all of our markets.

What You'll Do

• Lead, coach, and develop a team of 3–5 SDRs, running weekly 1:1s, call reviews, and team pipeline meetings

• Own SDR targets for meetings booked, opportunities created, and pipeline generated, and report on them to sales leadership

• Build and run signal-based outbound programs targeting accounts on end-of-life frameworks, open CVEs, and upcoming audit or compliance deadlines

• Design, test, and optimize multi-channel sequences/flows (email, phone, LinkedIn) in Gong, using data to improve reply and conversion rates

• Partner with Marketing on inbound lead routing, speed-to-lead, and MQL qualification standards

• Work with Account Executives and Customer Success to define handoff criteria and rules of engagement, and improve meeting-to-opportunity conversion

• Maintain clean pipeline and activity data in Salesforce, and use call recordings to coach messaging and objection handling

• Working with Revenue Operations to ensure systems

• Recruit, hire, and onboard new SDRs, and build a clear career path from SDR to AE

• Help refine our ICP, personas, and messaging with Sales, Marketing, and Product as we expand our product lines

• Skills and Experience Required

• Minimum 3–5 years of experience in a sales management role, leading SDR/BDR or inside sales teams

• Track record of hitting team targets for meetings, pipeline, and revenue contribution

• Experience building outbound programs from ICP definition through sequencing and reporting

• Deep, hands-on experience with Salesforce (critical), including pipeline reporting, dashboards, and activity tracking

• Strong understanding of sales performance metrics and funnel conversion

• Experience hiring, onboarding, and coaching reps, including promoting SDRs into closing roles

• Excellent verbal and written communication skills

• Preferred Qualifications

• Experience selling to technical buyers (engineering, security, or IT leaders)

• Experience in the software security, open source, or developer tools industry

• Experience with Gong (strongly preferred), Clay, Nooks, MeetAlfred, and Claude AI

• Experience building SDR programs in a fast-growing, remote-first company

• At HeroDevs, we believe in the power of diversity, equity, and inclusion to drive innovation, creativity, and success. We are committed to creating a workplace that embraces and celebrates individual differences. We encourage people of all backgrounds and experiences to apply.