About this role
Job Purpose
As an SDR Coordinator at Tarjama& / Arabic.AI , you will support the commercial team efforts by reaching out to potential clients, identifying basic needs, and scheduling meetings for the team. You will play a key role in initiating the sales process by researching target companies, executing outreach campaigns, and maintaining accurate lead data.
Duties & Responsibilities
Lead Generation & Outreach Support
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Assist in identifying and researching potential clients aligned with company services and target markets.
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Execute basic outreach via email, LinkedIn, or phone under the guidance of senior SDRs and BDs.
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Schedule and coordinate meetings or discovery calls with qualified leads for the commercial team. CRM Management & Data Accuracy
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Accurately update and maintain lead records in the CRM system.
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Track outreach activity, status updates, and meeting outcomes. Market Research & Prospecting Preparation
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Conduct preliminary research on target industries, client profiles, and potential use cases.
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Support the development of outreach lists and tailored messaging based on market segments. Team Collaboration & Knowledge Sharing
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Work closely with the commercial team to align on priorities and outreach campaigns.
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Share client feedback, objections, or common questions to help refine communication strategies. Activity Monitoring & Performance Reporting
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Meet weekly activity targets (e.g., number of emails sent, calls made, meetings booked).
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Regularly report progress and update team members on outreach results.
Education, Experience & Qualifications
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Bachelor’s degree in business administration, Marketing, or a related field.
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(1-3) years of experience in sales development, sales operations, or any client-facing role.
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Experience in sales, client interaction, in the technology or language services sector.
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Good organizational skills and attention to detail.
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Eagerness to learn and grow in a dynamic, fast-paced environment.
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Strong interpersonal and communication skills, with a proven ability to collaborate effectively within cross-functional teams and engage with stakeholders at all levels.
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Professional attitude, resilience, and a positive approach to challenges.
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Basic knowledge of CRM tools (e.g., HubSpot, Salesforce) is a plus.
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Strong communication and interpersonal skills in both English and Arabic.
Behavioral Competencies
Technical Competencies
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Initiative
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Problem-Solving
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Team Oriented
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Adaptability
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Ability to Work Under Pressure
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Sales and Prospecting Expertise
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CRM and Sales Technology Proficiency
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Email & Outreach Tools
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Adaptability and Continuous Learning
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Customer and Market Insight