SCYLLA AG - MAITRE'D

SCYLLA AG - MAITRE'D

ISMIRA Agency actively recruiting for position MAITRE'D for Scylla AG! Founded in Switzerland in 1973, Scylla has been setting the standard in premium river cruising for more than 50 years. Their motto is “Quality, our passion”. Today, the company operates more than 40 modern river ships, sailing along the Rhine, Danube, Seine, Rhône, Saône, and many other beautiful rivers across Europe.

As Maître d’Hôtel, you are at the heart of our guests’ dining and hospitality experience. You oversee service across all restaurant, bar, bistro, lido, and sundeck areas, ensuring every meal and interaction meets the highest standards. Your leadership guides the team, sets the tone for professionalism and warmth, and ensures smooth day-to-day operations. You also step in to manage overall hotel operations when the Hotel Manager and Assistant Hotel Manager are absent, making this a pivotal role in creating memorable journeys for our guests.

Work & Life Onboard Conditions:

• Competitive salary paid in EURO + possible to earn gratuties
• River ships are located in Europe - closer to home
• Seasonal work with contracts from March to November renewable each season
• No Safety certificates or Seaman's book required
• Very simple medical exam - can be conducted with family doctor
• Free food and accommodation onboard (shared for 2 same gender crew)
• Possibility to take paid days off, sick days and vacation during the season
• Excellent working conditions, social contributions and health insurance
• Free internet (10 GB per month)
• Shore leave almost every day
• Work in an international team and develop your professional skills
• Travel across Europe while gaining valuable international experience

Duties and responsibilities:

• Responsible for the entire restaurant and bar area (incl. bistro / lido) as well as service on the sundeck and the beverage storage according to Scylla standards.
• Responsible for the professional serving and presentation of the entire F&B offer on board according to company standards.
• Active assistance in the restaurant and bar as well as on the sundeck
• Friendly and professional guest service according to Scylla standards.
• Communication with guests to ensure satisfaction and resolve any complaints.
• Responsible for guest satisfaction and the corresponding ratings
• Knowledge of the menu and all drinks incl. wines
• Responsible for cleanliness, order and compliance with the Scylla hygiene standards according to HACCP regulations, both in the restaurant and bar area, as well as for regular general cleaning
• Responsible for dealing carefully with food, equipment, machines and cleaning products
• Help create and implement F&B activities and events on board

Requirements

• Age: min. 18 years old
• Preferably experienced within the hotel industry and/ or previous ship experience.
• Stress resistant, calm under pressure, team player with positive attitude.
• Open minded, independent and flexible with strong customer focus.
• Professional attitude and appearance, reliable and hard-working able to work long shifts.
• Crew on board river cruises have to be ready for mixed duties and multitasking.

Languages vs Nationality Requirements:

• Good English skills (written & verbal) required for all positions.

• German-speakers (advanced level) can also be be considered with basic English.

• EU nationals can apply and join during whole season without visas.

• Non-EU nationals apply for D type German visa before joining, thus may apply only before season starts.

• Non-EU nationals that speak no German language may be considered only for culinary positions OR if they have strong previous cruise ship experience in the same position.

• Why Join Us

• At Scylla, you’ll support a dynamic, international team while helping create unforgettable dining experiences for our guests. You’ll work in a collaborative, supportive environment where your skills are valued, your growth is encouraged, and your contributions make a real impact. Enjoy traveling across Europe, developing your hospitality career, and forming lasting friendships—all while delivering first-class service onboard our luxury river cruise ships.

• Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪

• Last updated: October 30, 2025