SCYLLA AG - HOTEL MANAGER

SCYLLA AG - HOTEL MANAGER

ISMIRA Agency actively recruiting for position Hotel Manager for Scylla AG! Founded in Switzerland in 1973, Scylla has been setting the standard in premium river cruising for more than 50 years. Their motto is “Quality, our passion”. Today, the company operates more than 40 modern river ships, sailing along the Rhine, Danube, Seine, Rhône, Saône, and many other beautiful rivers across Europe.

As Hotel Manager, you make sure that all hotel services on the ship run smoothly and guests are happy. You lead the hotel team, guide department heads, and support your crew to deliver excellent service. Your work keeps cabins, restaurants, and public areas organized and welcoming, and helps guests enjoy their time onboard.

Work & Life Onboard Conditions:

Competitive salary paid in EURO + possible to earn gratuities River ships are located in Europe - closer to home

Seasonal work with contracts from March to November renewable each season

No Safety certificates or Seaman's book required Very simple medical exam - can be conducted with family doctor

Free food and accommodation onboard (shared for 2 same gender crew) Possibility to take paid days off, sick days and vacation during the season Excellent working conditions, social contributions and health insurance Free internet (10 GB per month) Shore leave almost every day Work in an international team and develop your professional skills Travel across Europe while gaining valuable international experience

Duties and responsibilities:

Ensure full compliance with Scylla standards, SOPs policies and procedures Responsibility for the entire hotel operation on board and guarantee fullest guest satisfaction and pleasant working environment for all crew Ensure that monthly financial outlooks for F&B, hotel material etc. are on target and accurate Executing all aspects of planning and organizing of upcoming cruises for the Hotel Departments Consulting with Captain and Head of Department on board activities or any other aspects of onboard operation Handling complaints, and oversee the service recovery procedure Ensure all decisions are made in the best interest of high guest /crew satisfaction Developing improvements actions based on outcome of questionnaires, guest-crew feedback, financial reports Responsible for the entire hotel operation on board and day-to-day staff management and guest Coordinating all crew matters by establishing efficient communication between the ship and office Responsible for the stock ordering for the hotel department such as beverages, food, chemicals, amenities, shop-, wellness-, office supplies and hardware in hotel department etc.

Requirements

• Age: min. 18 years old
• Preferably experienced within the hotel industry and/ or previous ship experience.
• Stress resistant, calm under pressure, team player with positive attitude.
• Open minded, independent and flexible with strong customer focus.
• Professional attitude and appearance, reliable and hard-working able to work long shifts.
• Crew on board river cruises have to be ready for mixed duties and multitasking.

Languages vs Nationality Requirements:

• Good English skills (written & verbal) required for all positions.

• German-speakers (advanced level) can also be considered with basic English.

• EU nationals can apply and join during whole season without visas.

• Non-EU nationals apply for D type German visa before joining, thus may apply only before season starts.

• Non-EU nationals that speak no German language may be considered only for culinary positions OR if they have strong previous cruise ship experience in the same position.

• Why Join Us

• At Scylla, you’ll support a dynamic, international team while helping create unforgettable dining experiences for our guests. You’ll work in a collaborative, supportive environment where your skills are valued, your growth is encouraged, and your contributions make a real impact. Enjoy traveling across Europe, developing your hospitality career, and forming lasting friendships—all while delivering first-class service onboard our luxury river cruise ships.

• Nationalities that we can process: LT, LV, EE, PL, RU, BY, UA, MD, KZ, KG, UZ, AM, AZ, TJ, TM, GE

• Last updated: October 30, 2026