SCYLLA AG - ASSISTANT HOTEL MANAGER

SCYLLA AG - ASSISTANT HOTEL MANAGER

ISMIRA Agency actively recruiting for position Assistant Hotel Manager for Scylla AG!

Founded in Switzerland in 1973, Scylla has been setting the standard in premium river cruising for more than 50 years. Their motto is “Quality, our passion”. Today, the company operates more than 40 modern river ships, sailing along the Rhine, Danube, Seine, Rhône, Saône, and many other beautiful rivers across Europe.

As Assistant Hotel Manager, you are central to ensuring smooth hotel operations and exceptional guest experiences onboard. Supporting the Hotel Manager, you oversee reception, onboard shop, and guest services, while guiding and training staff. Your leadership, organizational skills, and proactive approach ensure guests feel welcomed and cared for, while the team operates efficiently and confidently.

Work & Life Onboard Conditions:

• Competitive salary paid in EURO + possible to earn gratuities
• River ships are located in Europe - closer to home
• Seasonal work with contracts from March to November renewable each season
• No Safety certificates or Seaman's book required
• Very simple medical exam - can be conducted with family doctor
• Free food and accommodation onboard (shared for 2 same gender crew)
• Possibility to take paid days off, sick days and vacation during the season
• Excellent working conditions, social contributions and health insurance
• Free internet (10 GB per month)
• Shore leave almost every day
• Work in an international team and develop your professional skills
• Travel across Europe while gaining valuable international experience

Duties and responsibilities:

• Responsible for the correct handling of work arising daily/per cruise/monthly according to Scylla standards.
• Responsible for guest satisfaction and the corresponding ratings included monitoring guest´s feedback.
• Contributes to team effort by accomplishing results as needed.
• Builds strong working relationships and communication with hotel staff, Heads of Departments (HoD) and other departments to ensure maximum operating effectiveness and fulfilment of any need.
• Assisting Hotel Manager with the meeting or conducts HoD meeting in the absence of HM.
• Serving guests and visitors by greeting, welcoming and directing them appropriately.
• Responsible for the compliance with safety guidelines in the Reception area.
• Responsible for customs formalities and in port manning according to the safety regulations.
• Responsible for dealing carefully with all equipment and IT-systems.
• etc.

Requirements

• Age: min. 18 years old
• Preferably experienced within the hotel industry and/or previous ship experience.
• Stress resistant, calm under pressure, team player with positive attitude.
• Open minded, independent and flexible with strong customer focus.
• Professional attitude and appearance, reliable and hard-working able to work long shifts.
• Crew on board river cruises have to be ready for mixed duties and multitasking.

Languages vs Nationality Requirements:

• Good English skills (written & verbal) required for all positions.

• German-speakers (advanced level) can also be considered with basic English.

• EU nationals can apply and join during whole season without visas.

• Non-EU nationals apply for D type German visa before joining, thus may apply only before season starts.

• Non-EU nationals that speak no German language may be considered only for culinary positions OR if they have strong previous cruise ship experience in the same position.

• Why Join Us

• At Scylla, you’ll support a dynamic, international team while helping create unforgettable dining experiences for our guests. You’ll work in a collaborative, supportive environment where your skills are valued, your growth is encouraged, and your contributions make a real impact. Enjoy traveling across Europe, developing your hospitality career, and forming lasting friendships—all while delivering first-class service onboard our luxury river cruise ships.

• Last updated: October 20, 2026

• You may submit your resume here by selecting the appropriate position. If you are not sure what position to apply for, you may instead submit a general application and we will advise you.