Scrum Master/PM- SAP Security, General Access & FFID Management

Job title: Scrum Master/PM- SAP Security, General Access & FFID Management

Role Overview

We are seeking a Scrum Master / Project Manager for a full-time position focused on Specialty GPO enhancements, AI automation, and onshore ownership of record-to-record financial process projects. This role is responsible for end-to-end project management, coordination, and delivery. This includes project planning, backlog management, stakeholder engagement, status reporting, change control, issue and risk management, and coordination across matrixed teams.

Key Responsibilities

• Manage enhancements for the Specialty GPO MVP, involving Vistex for supplier incentive chargebacks, contracts, and rebates.

• Lead an AI automation project to reduce service desk ticket volume through a bot and handle common business requests.

• Serve as the onshore escalation point for the record-to-record financial process and accounting project area, supporting the offshore team.

• Partner with impacted SAP OTC, RTR, PTP, & PTD teams to define and manage the project backlog, priorities, dependencies, and delivery plans.

• Establish and manage project plans, including schedule, cost, scope, quality, risks, and dependencies.

• Coordinate project activities across matrixed teams using Agile, Waterfall, or hybrid delivery approaches.

• Proactively identify variances to the plan and develop mitigation or corrective action plans.

• Maintain accurate project artifacts, including status reports, RAID logs, schedules, and communication plans.

• Mentor others on project management methods, practices, and tools.

• Required Qualifications

• Education: A Bachelor’s degree in Business, Management, Information Systems, Engineering, or a related field is required. Equivalent work experience may be considered.

• Experience: This role requires seven or more years of IT work experience, including significant experience managing technology projects. The candidate must have a functional understanding of SAP modules and capabilities, along with SAP project experience, particularly in record-to-record and related financial process areas. Experience with project management and Agile methodologies is required.

• Technical

Skills

• Knowledge of Agile, Scrum, Waterfall, and hybrid delivery methodologies is required. Proficiency with project management tools such as Microsoft Office, Microsoft Project, Smartsheet, Clarity, or Jira is necessary.

• Preferred Qualifications

• Experience with AI projects is beneficial.

• Experience with Vistex, particularly with supplier incentives, chargebacks, contracts, and rebates.

• Experience working in the pharmaceutical, life sciences, healthcare, or a similarly regulated industry.

• Agile SAFe, PMP, Certified ScrumMaster (CSM), or PMI-ACP certification.

• Experience with ServiceNow or a similar SPM tool.

• Experience with Jira or similar Agile lifecycle management tools.

• Work Environment

• This role is remote. Close proximity to company headquarters is preferred but not required, based on business needs and applicable hiring guidance.

• Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

• Everforth Apex

Benefits

• Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

• Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

• If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our

Benefits

• Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

• UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.