Scrum Master

Kuda - Scrum Master

Kuda is a full service, app-based digital bank. Our mission is to be the go-to bank not just for those living on the African continent, but also for the African diaspora wherever they might live, anywhere in the world. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly and save more. We raised the largest seed round ever seen in Africa, and completed a Series A funding round in February 2021, led by some of the world's smartest venture capital investors. With offices in London (our HQ), Lagos and Cape Town, and further offices opening across Africa during 2021, Kuda is fast becoming recognised as the leading 'Neobank' for Africans.

To help us grow into the company that can bring meaningful change to the way people across Africa get access to great financial products and services in order to take control of their personal finances, we are actively looking for bright, talented, driven people who are excited by our mission. If this sounds like a great way to spend your valuable time, then please get in touch with us.

We are recruiting to fill the position below:

Job Title: Scrum Master

Location: Lagos (Hybrid)

Role Overview

• As a Scrum Master at Kuda, you will play a pivotal role in driving delivery velocity, operational excellence, and agile maturity across our engineering organization.
• Operating within a high-growth scale-up environment, you will be embedded with large cross-functional teams of 15 to 20 engineers, product managers, and designers.
• Your mission is to champion agile principles, eliminate delivery friction, and foster a high-trust, safe environment where teams consistently produce high-quality financial software.
• You will serve as the bridge between high-level delivery milestones and day-to-day execution, ensuring squads stay aligned with organizational objectives while navigating the dynamic complexities of the FinTech space.

Key Responsibilities

Agile Facilitation & Team Coaching:

• Facilitate core Scrum ceremonies—including Daily Stand-ups, Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives—for larger cross-functional teams.
• Coach squad members and product owners on agile best practices, backlog prioritization, user story splitting, and effective capacity estimation.
• Cultivate a team culture grounded in psychological safety, active accountability, continuous improvement, and collaboration.

Operational & Delivery Excellence:

• Proactively identify and resolve delivery blockers, dependencies, and cross-team bottlenecks to maintain high execution velocity.
• Partner with engineering leads to optimize squad workflows and reduce delivery friction across sprint cycles.
• Utilize delivery metrics (such as velocity, burn-down trends, lead time, cycle time, and DORA metrics) to drive data-informed continuous improvement.

Stakeholder Alignment & Scale-Up Execution:

• Work closely with Product Managers and Engineering Leadership to ensure sprint goals directly map to high-level product roadmaps.
• Maintain transparent, real-time visibility into sprint progress, risks, and dependencies for key business stakeholders.
• Guide teams through the rapid pace and shifting priorities characteristic of a fast-growing FinTech scale-up.

Compliance & Quality Governance:

• Support squads in maintaining technical excellence and security-first engineering practices without sacrificing delivery momentum.
• Ensure agile processes account for necessary regulatory, compliance, and quality standard checks typical of high-throughput financial systems.

Requirements

• Proven Agile Expertise: 5+ years of hands-on experience as a Scrum Master or Agile Coach in dynamic technology environments.
• Scale-Up & FinTech Background: Demonstrable track record of delivering value within high-growth scale-up companies, preferably in the FinTech sector.
• Large Tribe Leadership: Deep experience facilitating and guiding multi-disciplinary squads (Engineers, QA, Designers, Product Managers).

Hard Skills:

• Deep expertise in Scrum, Kanban, and modern scaling frameworks.
• Advanced proficiency with Jira, Confluence, and delivery tracking tools.
• Strong grasp of software delivery metrics (e.g., flow metrics, DORA metrics) to measure squad health and output.
• Practical understanding of modern software delivery practices (e.g., CI/CD, GitOps, automated testing).

Soft Skills:

• Empathetic Leadership: A dedication to empowering teams, removing obstacles, and nurturing an inclusive environment.
• Clear Communication: Ability to articulate project status, risks, and process optimizations clearly to technical and non-technical stakeholders alike.
• Conflict Resolution & Adaptability: Skillful at navigating team dynamics, resolving friction, and pivoting gracefully in a fast-paced environment.

Benefits

At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:

• A great and upbeat work environment populated by a multinational team.
• Pension.
• Career development & growth.
• Competitive annual leave plus bank holidays.
• Competitive paid time off (Parental, Moving day, Birthday, Study leave etc).
• Group life insurance.
• Medical insurance.
• Well-fare package (Wedding, Compassionate and etc).
• Perkbox.
• Goalr - employee wellness app.
• Award winning L&D training.

Application Closing Date

Not Specified.