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Scrum Master – Generative AI

NorthBay Solutions
Abu Dhabi, United Arab Emirates
On-site

About this role

Scrum Master – Generative AI

Location: Abu Dhabi, UAE (On-site, Full-time) Arabic Speaker Experience Required: 8–12+ years Role Type: Full-Time

About the Role

We are seeking a Senior Scrum Master with 8-12+ years of experience in leading agile teams and driving high-performance delivery. The role is focused on coaching, facilitating, and enabling cross-functional teams to deliver impactful technology solutions. While GenAI/AI project exposure is a plus, the primary responsibility is to ensure agile excellence, continuous improvement, and team success. Arabic speaking skill is a plus point.

Key Responsibilities

  • Facilitate all Scrum ceremonies (planning, stand-ups, reviews, retrospectives) and ensure adherence to agile principles.

  • Partner with Product Owners to maintain a healthy backlog and improve prioritization.

  • Remove impediments quickly, escalating when needed to keep delivery on track.

  • Foster a culture of collaboration, accountability, and transparency within the team.

  • Track and report agile metrics (velocity, predictability, quality) to drive improvements.

  • Coach team members and stakeholders in agile mindset and practices.

  • Encourage continuous improvement through retrospectives and actionable follow-ups.

  • (Preferred) Support GenAI / AI/ML project teams by aligning sprint planning with unique challenges like data readiness, model training, or infrastructure bottlenecks.

  • Required Skills & Experience

  • 8-12+ years of IT/software delivery experience with at least 5 years as a Scrum Master.

  • Strong knowledge of Agile frameworks (Scrum, Kanban, SAFe) and proven success in scaling them.

  • Demonstrated ability to improve team velocity, predictability, and overall delivery performance.

  • Excellent facilitation, servant leadership, and conflict resolution skills.

  • Hands-on with agile tools: JIRA, Azure DevOps, Rally, or similar.

  • Strong communication and stakeholder management skills.

  • (Preferred) Exposure to GenAI / AI/ML projects and understanding of unique delivery challenges.

  • Educational Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field (required)

  • Master’s degree in Business Administration, Project Management, or Technology (preferred).

  • Mandatory Certifications:

  • Certified Scrum Master (CSM) or PSM II/III

  • At least one Agile/Scaled Agile certification (e.g., SAFe, PMI-ACP, ICAgile)

  • Success Measures

  • Consistent improvement in team velocity and predictability.

  • Reduction in delivery impediments and blockers.

  • Higher team engagement, morale, and retention.

  • Alignment of delivery outcomes with business goals.

  • Demonstrated continuous improvement across teams and processes.

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  • Do you have 8–12+ years of IT/software delivery experience, including at least 5 years of hands-on experience as a Scrum Master?*

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  • Do you hold a valid CSM or PSM II/III certification AND at least one Agile/Scaled Agile certification such as SAFe, PMI-ACP, or ICAgile?*

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  • Do you have strong hands-on experience with Agile frameworks including Scrum, Kanban, or SAFe, with experience scaling Agile practices across teams?*

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  • Are you able to join in 15 days?*

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  • -- No answer --A) BasicB) IntermediateC) GoodD) Strong/Professional

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