Scheduling Coordinator

Scheduling Coordinator

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Do you thrive on solving the daily puzzle of who goes where, when, and why? This role puts you at the centre of a fast-moving maintenance operation — juggling calls, technicians, and subcontractors to keep urgent jobs moving and clients in the loop.

About the Role

We're hiring a Scheduler to support a growing multi-trade maintenance and field-service company operating across Queensland, Australia. You'll be the first point of contact for client and team calls, and the person making sure the right technician or subcontractor is in the right place at the right time — every day.

What You'll Do

• Handle a high volume of inbound calls from clients and team members as the first point of contact

• Understand client service requests and translate them into scheduled work

• Spot and escalate urgent or reactive maintenance jobs so nothing critical falls through the cracks

• Build and optimise daily schedules to keep technicians productive and travel time low

• Coordinate multiple tradesmen and subcontractors to keep a busy job board moving

• Keep clients informed from job allocation through to completion

• Support safety and compliance tracking (job tagging, subcontractor documentation)

• Pitch in on general admin and ad hoc scheduling support as the team needs it

What You'll Bring

2+ years' experience in scheduling, coordination, dispatch, or a similar role

Comfort managing a high volume of repetitive tasks without losing accuracy

Sharp attention to detail and strong organisational instincts

The confidence to prioritise and allocate resources on the fly

Great communication skills and a calm head under pressure

A proactive, solutions-first mindset

Quick to pick up new systems and processes

Solid MS Office skills; comfortable working independently or as part of a team

A trustworthy, reliable approach to your work

Nice to Have (a plus, not a requirement)

Background in construction, building, maintenance, or field-service industries

Familiarity with Simpro, ServiceM8, ServiceMate, or similar field-service platforms

Experience coordinating technicians, tradesmen, or subcontractors specifically

Exposure to HSEQ compliance processes

A tertiary qualification in Project Management or related field

What's In It For You

Room to grow your scheduling and coordination skill set on a busy, varied job board

Work closely with an established AU-based operations team

Ready to Take the Wheel on a Busy Schedule?

If you love bringing order to a fast-paced day and get satisfaction from a job board running smoothly, we'd love to hear from you.

Role type

Administration, Operations, and Support

Role

Administrative Assistant

Location

Jollibee Tower, Ortigas Center, Pasig City

Work Schedule

Monday - Friday (7AM - 4PM Philippine Time)

Shifting Schedule?

No

Shifts with Daylight Savings?

No

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About Satellite Office

Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.

At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.

Why You'll Love Working Here:

🌟 You’re Valued.

You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.

🚀 You’ll Grow.

From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.

🎉 You’ll Belong.

We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.

🏢 You’ll Work in Style.

Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.

💼 You’ll Work with Global Brands.

We match you with top international clients where you’ll work directly with their teams and make a real impact.

Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.

Apply for this job

Administration, Operations, and Support

· Jollibee Tower, Ortigas Center, Pasig City

· Onsite

Scheduling Coordinator

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