About this role
Directs and oversees team members and all preparation of bakery products onboard for guests and crew.
Key Responsibilities
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Comply with company policy regarding waste separation and environmental compliance.
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Conduct regular training with all departmental members on food waste separation and environmental compliance as per Global HESS policies.
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Direct, supervise and assist the preparation of all bakery products onboard as per company standards.
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Actively involved in daily bakery production while supervising, assisting, and training team members in bake shop.
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Prepare daily schedule for all bakery team members.
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Evaluate, and conduct monthly ratings for each member of the bakery department.
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Responsible for performance, appearance, dress and personal conduct of all team members assigned to the bakery department.
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Monitors and controls actual hours worked for all bake shop team members.
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Implementing and executing food handling and cleaning procedures for the bake shop in accordance with USPH standards.
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Follows all HACCP procedures set by the company.
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Controls food cost by monitoring production, consumption and forecasts.
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Check quality and quantity of items ordered and received from stores.
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Works closely with the Executive Chef in order to achieve the highest possible Guest Satisfaction Scores from bakery products served.
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Ensures proper food storage in accordance to USPH procedures and thereafter in accordance to standard corporate recipes, reporting any discrepancies to the Executive Chef.
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Supervises and inspects overall operation cleanliness and clean up after each service period following provided checklists and cleaning schedules.
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Assigns all cleaning responsibilities within the bakery department according to the cleaning
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schedule and follows up on overall cleanliness of the work area and equipment.
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Reports and malfunctioning equipment or furnishings in need of repair or refurbishing to the Executive Chef.
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Works closely with galley leadership and other department leaders.
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Perform other job related functions as assigned.
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Core Capabilities
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Multi-tasking and all around leader.
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Builds a strong team and fosters collaboration.
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Able to manage high volume.
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Acts as a corporate brand ambassador with onboard teams supporting and driving all long- term company goals and brand direction.
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Good communication skills.
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Note: Other duties as assigned included and not limited to Health, Environmental, Safety and Security responsibilities.
Desired Skills & Experience
- 5+ years’ experience in a 5 star+ hotel, cruise ship or high-profile restaurant performing the functions of a similar position.
- 3+ year experience in a supervisory position preferably in a multi-nationality setting with a proven ability to provide orientation and training.
- Experience in high volume operation of at least 500 meals per service.
- Certification from accredited advanced food safety program. Extensive knowledge in VSP preferred.
- Extensive kitchen machinery and knife safety knowledge.
- Ability to effectively read, write and speak English.
- Preferred: Degree from accredited culinary college or university bakery program.