About this role
Company Description
Saturday Receptionist (with Holiday Cover)
Location: Taunton
Hours: Every Saturday: 9:00am - 5:00pm (Additional weekday hours available to cover annual leave and staff absences)
Lead. Inspire. Grow. Make a Difference Every Day.
At Home Instead, we believe that making a difference starts with the very first conversation. We are looking for a warm, professional, and organised individual to join our team as a Saturday Receptionist, while also providing additional holiday and absence cover during the week when required.
This is a fantastic opportunity for someone who enjoys supporting others, takes pride in delivering exceptional customer service, and wants to be part of a company dedicated to improving the lives of older people in our community.
Home Instead Taunton is an award-winning home care provider, proudly recognised as the Best Social Care Company.
What We Offer You:
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Holiday pay, pension scheme and wellbeing support scheme
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Ongoing learning and clear progression routes
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Refer a Friend Scheme
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Access exclusive employee discounts with a wide range of UK retailers, including discounted gym memberships, family days out, MOTs, servicing and more
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Stay informed and engaged with our monthly company newsletter
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Take advantage of convenient on-site free parking
Job Description
As the first point of contact for clients, families, Care Professionals, and members of the public, you will play a key role in creating a welcoming and professional experience for everyone who contacts our office.
Key Tasks
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Answering telephone and email enquiries professionally and efficiently
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Welcoming visitors and ensuring a positive first impression of Home Instead
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Providing administrative support to the office team
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Maintaining accurate records and documentation
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Supporting recruitment, training, and care operations with general administration tasks
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Assisting with office coordination and scheduling activities where required
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Providing additional cover during annual leave and planned staff absences
Ideal Candidate
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Friendly, approachable, and confident communicating with people from all backgrounds
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Highly organised with excellent attention to detail
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Proficient in Microsoft Office and general IT systems
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Able to work independently and manage your workload effectively
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Reliable, flexible, and willing to provide additional holiday cover when needed
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Passionate about delivering excellent customer service
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Willing to complete an Enhanced DBS
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Previous reception, administration, or customer service experience would be beneficial.
If you are looking for a rewarding role where your organisational skills, professionalism, and friendly personality can make a real difference, we would love to hear from you.
Additional Information
What happens next?
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As soon as you apply, one of our friendly recruitment team will be in touch with you within 24-48 hours
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We will arrange an interview with you
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If you’re successful, you can be working with us ASAP
Congratulations! You’ll then be part of our fantastic care team here at Home Instead
Apply now to start your care journey with us