SATCOM IP Network Support Analyst
About this role
Job#: 3044295
Job Description
SATCOM IP Network Support Analyst
Location: Hill Air Force Base, Utah (Onsite)
Clearance: Must be eligible to obtain/maintain a Secret clearance
Role Overview
We are seeking candidates for an opening as a Network Support Analyst for the Enterprise SATCOM Gateway Services (ESGS) Operations Support Cell. This position is located at Hill AFB, in the greater Salt Lake City, UT area. The role involves working in a 24/7 operational environment to support network and satellite communications systems.
Key Responsibilities
- Create and update tickets using designated ticketing applications to aid in customer problem tracking and resolution.
- Monitor network events and element management failures in real-time on a 24x7x365 basis.
- Perform IP network support, including the configuration of routers, switches, firewalls, and voice equipment.
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