About this role
At Swarovski, you don’t just join a brand - you help reinvent one of the most iconic names in fashion and design. Here, bold ideas matter, creativity drives change, collaboration is valued, and your work shapes how the world experiences brilliance. If you’re ready to push boundaries, grow your skills, and leave your mark where innovation meets timeless elegance, we’re ready for you.
Our Global Business Services offices based in Poland, Costa Rica and Malaysia, are vibrant workplaces where your expertise makes a global impact. You’ll collaborate across borders, deliver high-quality services, and help shape a people-centered organization.
We’re looking for a SAP Technology Engineer, serving as the architectural consultant and technical authority for the SAP Basis platform, including SAP S/4HANA, SAP BTP, and cloud technologies. In this role, you will shape platform architecture and standards, guide the strategic direction of the SAP landscape, oversee managed service partners responsible for day-to-day operations, and evaluate new technologies to drive continuous improvement. Hands-on operational activities are primarily delegated to external partners.
About the job
Your responsibilities include, but are not limited to:
Architecture & Technical Consulting:
- Define SAP Basis / platform architecture, standards, and roadmaps (S/4HANA, HANA, SAP BTP, cloud) and act as technical design authority for platform decisions.
- Advise projects and stakeholders; challenge the as-is and drive standardization, automation, and cost efficiency.
Managed Service Partner Management (major):
- Steer managed service partners (SAP ECS, 3rd party MSP) that run day-to-day Basis operations; define, monitor, and enforce SLAs.
- Own governance, escalations, and accountability for delivery quality, and coordinate handovers, changes, and major incidents.
Technology Evaluation & Innovation (major):
- Continuously scan, evaluate, and pilot new SAP, BTP, and cloud technologies, including AI-assisted operations and automation.
- Run PoCs and make adoption recommendations aligned with architecture and cost.
Operational Oversight (minor):
- Provide 2nd/3rd-level guidance; routine hands-on Basis execution is delegated to managed service partners.
About you
We are looking for a unique and amazing talent, who brings along the following:
- University degree in Information Technology or equivalent professional experience
- 3+ years plus experience in SAP Basis architecture / platform consulting and partner management
- Deep technical knowledge of SAP S/4HANA, SAP HANA, SAP BTP, and cloud platforms
- Demonstrated experience managing external service providers and ensuring SLA adherence and operational excellence
- Strong analytical and problem-solving capabilities with a passion for automation, innovation, and emerging technologies
- Excellent stakeholder management and communication skills, with the ability to influence technical and business decisions across multiple teams
What we offer
You can expect a range of benefits, including:
- Learning and career development programs to help you grow
- A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
- Hybrid and flexible work options to support your work-life balance
- Paid volunteering leave to support causes that matter to you
- Exclusive employee discounts on Swarovski products
About Swarovski
Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.
Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.
Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.