SAP S/4HANA SD/OTC Functional Analyst

Job title: SAP S/4HANA SD/OTC Functional Analyst

Overview

Seeking an experienced SAP S/4HANA SD/Order-to-Cash (OTC) Functional Analyst to partner with business and technology teams in designing, enhancing, and supporting SAP solutions. This role will drive process improvements across order management, pricing, shipping, billing, and customer invoicing while supporting integrations, production operations, and strategic business initiatives.

Key Responsibilities

• Partner with business stakeholders to gather requirements and deliver SAP S/4HANA SD/OTC enhancements and solutions.
• Support and optimize Order-to-Cash processes, identifying opportunities to improve efficiency and scalability.
• Manage and support SAP BTP and related integrations, collaborating with internal and third-party support teams.
• Translate business requirements into functional and technical specifications.
• Participate in Agile project delivery, testing, training, documentation, and post-implementation support.
• Provide production support, troubleshoot issues, perform root cause analysis, and coordinate resolutions.
• Collaborate with cross-functional teams to prioritize enhancements and support ongoing business needs.

Qualifications

• 3+ years of SAP S/4HANA SD/OTC functional experience.

• Strong understanding of Order-to-Cash processes including order management, pricing, shipping, billing, and invoicing.

• Experience gathering business requirements and translating them into system solutions.

• Knowledge of SAP integrations, APIs, IDocs, and related support processes is a plus.

• Familiarity with Agile methodologies and the software development lifecycle (SDLC).

• Strong analytical, problem-solving, and communication skills.

• Ability to manage multiple priorities and work effectively across business and technical teams.

• Preferred Experience

• Consumer Packaged Goods (CPG) or manufacturing industry experience.

• Experience with advanced intercompany sales, rebate/settlement management, ATP/aATP, and SAP integration technologies.

• Production support, enhancement management, and end-user training experience.

Education

• Bachelor's degree required.

• About Everforth Apex

• Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Benefits

• Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

• Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

• UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.