SAP PI/PO & CPI Consultant (6–8 Years) | AMS / Support

SAP PI/PO & CPI Consultant (6–8 Years) | AMS / Support

Role: Support and stabilize SAP integration systems, owning P1/P2 incident resolution across SAP PI/PO and SAP CPI on BTP in a production environment.

Responsibilities

• Handle P1/P2 production incidents and restore business-critical interfaces
• Monitor and troubleshoot PI/PO (ABAP & Java) and CPI (BTP)
• Support IDoc, RFC, Proxy, File, SOAP, REST, OData interfaces
• Analyze errors in PI Monitoring and CPI Message Logs
• Perform root cause analysis and prevent repeat issues
• Support hybrid integrations (ECC/S/4 ↔ Cloud ↔ Non SAP)
• Coordinate with Functional, Basis, Network, and Vendors
• Ensure SLA compliance and proper ticket/documentation updates

Skills Required

• 6–8 years SAP PI/PO support experience

• Hands-on SAP CPI support on BTP

• Strong debugging of mappings, adapters, payloads

• Experience in AMS / ITSM tools (ServiceNow, Target Process, Remedy, Jira)

• Able to work independently during production outages

• Job Description – SAP PI/PO & CPI Consultant (6–8 Years) | AMS / Support

Role Summary

Senior SAP Integration Consultant responsible for production support and stability of SAP PI/PO and SAP CPI integrations on SAP BTP. Owns P1/P2 incidents, ensures uninterrupted business operations, and supports hybrid integration landscapes.

Key Responsibilities

• End-to-end AMS support for SAP PI/PO and SAP CPI on BTP
• Handle Priority 1 & 2 production incidents with rapid turnaround
• Monitor and troubleshoot integrations using PI/PO Monitoring and CPI Message Processing Logs
• Perform root cause analysis and implement permanent fixes
• Support hybrid landscapes (ECC/S/4 ↔ Non SAP ↔ Cloud)
• Troubleshoot IDoc, RFC, Proxy, File, SOAP, REST, OData interfaces
• Work with adapters: IDoc, SFTP, HTTP, SOAP, JDBC, REST
• Validate and support iFlows, mappings, certificates, security artifacts
• Coordinate with SAP Functional, Basis, Network, and External partners
• Ensure SLA adherence, ticket quality, and audit-ready documentation
• Participate in on-call / shift support

Required Skills

• 6–8 years experience in SAP PI/PO Application Support

• Hands-on SAP CPI support experience on SAP BTP

• Strong monitoring & debugging skills (payloads, adapters, mappings)

• Solid understanding of ESR, Integration Directory, CPI iFlows

• Experience in ITSM/AMS environments (ServiceNow, Target Process, Remedy, Jira)

• Proven ability to handle business-critical outages without supervision

• Participate in on-call / shift support

• Why Syntax?

• Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.

• Competitive, above-average compensation

• Global travel: With us, you can also work from abroad from time to time

• Flexible working time models, home office

• Attractive benefits, e.g. company pension scheme or various health offers

• A modern environment in which the "you" is part of it

• Open feedback culture, flat hierarchies and a motivated team

• Individual career planning with continuous training and coaching on the job

• You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!