SAP ECC SD - IT Analyst

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

About you and this role

As an Information Technology Analyst, you will design, develop, and support solutions and processes to meet business needs and requirements. You will work within a business process, enabling, or implementation team and apply general knowledge of Information Systems, typically developed through formal education or relevant professional experience.

The role will leverage SAP Sales & Distribution (SD) knowledge to understand the Order-to-Cash processes and business data that support and integrate with labeling solutions.

In this role, you will apply conceptual knowledge of theories, practices, and procedures along with general business knowledge related to your discipline and functional area. You will exchange information with business and technical stakeholders, ask questions to ensure understanding, and use established procedures and practices to analyze and resolve problems.

You will be accountable for assigned contributions with no direct supervisory responsibilities and will use established procedures and practices to achieve objectives and meet deadlines

Responsibilities

• Gather and analyze business requirements for assigned functional and technical areas.
• Work closely with business process teams, SAP functional teams, technical teams, and other stakeholders to design and build solutions that meet business requirements.
• Apply SAP SD and Order-to-Cash process knowledge to understand business requirements and integrations related to labeling and downstream processes.
• Document functional and detailed solution designs.
• Build, configure, test, and implement application objects and solutions.
• Work with ABAP and other technical teams on functional designs, enhancements, interfaces, and issue resolution.
• Assist with troubleshooting and resolution of application and business-process issues.
• Develop knowledge of WWI/GLM processes and technologies through structured training and hands-on experience.
• Support, maintain, and enhance SAP EHS WWI/GLM labeling solutions, with a focus on product and shipping label requirements.
• Help ensure functional and technical designs meet business requirements, conform to Dow architecture standards, and support productivity and the long-term product/system vision.

Qualifications

• Bachelor’s degree in an IT discipline preferred, or a minimum of 3 years of relevant experience.

• Your Skills

• Experience with Order-to-Cash and customer service business processes, including order management and related processes.

• Experience with SAP ECC, particularly Sales & Distribution (SD) processes and configuration.

• Experience preparing functional designs and working with ABAP or other technical development teams.

• Experience with system integrations, configuration, data management, and troubleshooting complex application issues.

• Interest and willingness to learn SAP EHS WWI/GLM and enterprise labeling processes.

• Training will be provided for the WWI/GLM responsibilities.

• Experience with SAP EHS, WWI, or GLM is an add on benefit.

• Additional notes

• Relocation assistance is not available with this position.​

• Benefits – What Dow offers you

• We invest in you.

• Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.

• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.

• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.

• Employee stock purchase programs (availability varies depending on location).

• Student Debt Retirement Savings Match Program (U.S. only).

• Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.

• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.

• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.

• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.

• Competitive yearly vacation allowance.

• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).

• Paid time off to care for family members who are sick or injured.

• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.

• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.

• On-site fitness facilities to help stay healthy and active (availability varies depending on location).

• Employee discounts for online shopping, cinema tickets, gym memberships and more.

• Additionally, some of our locations might offer:

• Transportation allowance (availability varies depending on location)

• Meal subsidiaries/vouchers (availability varies depending on location)

• Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

• Join our team, we can make a difference together.

• About Dow Chemical International Pvt Ltd

• Dow Chemical International Private Limited (Dow India) aims to be the most innovative, sustainable, inclusive customer-centric materials science company. The company is committed to delivering the right solutions to its customers’ challenges. With broadest technology sets spanning performance materials, industrial intermediates, and plastics Dow India delivers differentiated science-based products and solutions in high-growth segments, such as packaging, infrastructure, automobile, and consumer care.

• A Great Place to Work® Certified company with approximately over 1000 employees, its operations comprise of manufacturing sites, innovation center, established centers of excellence, and commercial office. As a responsible corporate, the company supports its Corporate Social Responsibility (program) with technology expertise and employee volunteerism. Dow India works with non-profit partners towards the empowerment of differently abled, women, and children in communities where it operates. The company aims to redefine the societal blueprint, by supporting holistic sustainability and circular economy initiatives.

• As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.