About this role
About the Role Within our SAP Practice Germany, we are strengthening our SAP Customer Experience (CX) portfolio and are looking for an experienced SAP CX Manager to take strategic and operational ownership of this growing domain. The role will work closely with the SAP CX community, SAP management, sales teams and global stakeholders to further develop SAP CX offerings and drive sustainable growth. It will be instrumental in strengthening Atos’ market position by combining strategic thinking, portfolio development and reliable delivery excellence.
What You'll Do
- End-to-end responsibility for the SAP CX portfolio – from acquisition and presales through consulting, implementation/migration and operations
- Ownership of business performance KPIs such as order intake, revenue, project margin, cost coverage up to gross margin, CSAT and NPS
- Development and ownership of the SAP CX business case and skills portfolio, including regular reporting and continuous portfolio optimisation
- Identification and onboarding of new SAP CX solutions and retirement of non-profitable offerings in line with