Sample Order Management Specialist
About this role
About the Role Support the end-to-end management of customer sample orders (A-C samples) for Bosch in Mexico City, ensuring accurate information flow and timely delivery by coordinating with clients and internal teams. The role interfaces with customers, Project Managers, and internal sample teams to validate requirements and keep stakeholders informed. What You'll Do
- Provide end-to-end support for sample orders (A-C) including intake, processing, and placement of customer requests
- Collect and validate technical information required for orders and communicate customer requirements to the Sample Shop
- Release orders in SAMOS for confirmation after validation by the Project Manager
- Track orders, update delivery plans and report status to customers and internal teams
- Inform customers and teams about changes and delays in alignment with the Project Manager
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