About this role
Overview
The Opportunity ConstructConnect is seeking a Salesforce Technical Lead to serve as the primary technical authority for our enterprise Salesforce platform. In this role, you will architect, build, and scale a high-performing Salesforce core that underpins our revenue operations and long-term platform strategy.
You will set the technical direction for our Salesforce org, working closely alongside Salesforce platform developers and GTM systems administrators to deliver scalable, pro-code and declarative solutions. In this role, you are the technical anchor, guiding engineering decisions, establishing standards, and elevating the team’s capabilities, while staying hands-on across the Salesforce core platform, quote-to-cash lifecycle, data integrity, and AI-assisted development practices.
Responsibilities
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What You’ll Be Doing
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Salesforce Platform Architecture & Engineering
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Lead System Design: Define the foundational architecture, metadata strategy, object modeling, and enterprise design patterns for the core Salesforce platform (Sales, Service).
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Core Platform Health: Establish engineering guardrails to manage governor limits, enforce code quality, and proactively refactor legacy technical debt.
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Hands-On Development & AI Engineering: Write and maintain high-quality Apex, LWC, and advanced declarative automations (Flows), leveraging AI tools like Claude Code and Glean to accelerate development and automate workflows.
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Release Governance: Own the CI/CD pipeline and deployment strategies using Git-based workflows, Salesforce DX, scratch orgs, and unlocked packages.
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GTM Ecosystem & Integration Strategy
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Quote-to-Cash & CPQ Architecture: Serve as the technical authority for product catalog synchronization, subscription management, and contract renewals, regardless of the underlying billing or CPQ engine.
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Integration Patterns: Design and support secure, event-driven API integrations connecting Salesforce to the broader GTM and Finance tech stack (Marketing Automation, Customer Success, Billing, and Data Warehouses).
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Data Governance: Maintain strict data quality and architectural standards across Salesforce to support reliable enterprise reporting and downstream analytics.
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Leadership & Collaboration
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Stakeholder Alignment: Partner closely with Product Owners early in the discovery phase to engineer automated, scalable solutions and eliminate manual process friction.
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Engineering Mentorship: Coach, upskill, and guide Salesforce developers and GTM administrators, effectively bridging pro-code and declarative capabilities.
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Documentation & Standards: Maintain robust architecture diagrams, data contracts, and runbooks to eliminate tribal knowledge and foster a culture of technical excellence.
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This job description in no way implies that the duties listed here are the only ones that team members can be required to perform.
Qualifications
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What You Bring to the Team
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Experience & Education
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7+ years of hands-on experience with Salesforce platforms, with at least 2+ years acting as a Technical Lead or Senior Architect.
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Proven track record supporting B2B SaaS Go-To-Market models — specifically lead-to-revenue, quote-to-cash, and renewal/expansion motions.
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Hands-on experience with a CPQ platform integrated with Salesforce (Zuora CPQ or equivalent).
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Experience with Salesforce managed package development, ISVForce, or AppExchange products is a strong plus.
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Bachelor’s degree in computer science, MIS, or a related technical field — or equivalent practical experience.
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Technical Skills
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Development: Apex (including Apex Enterprise Patterns), Lightning Web Components (LWC), JavaScript, SOQL/SOSL.
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Declarative: Advanced Salesforce Flows, Validation Rules, Approval Processes, Platform Events.
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Integrations: REST/Bulk/Streaming APIs, event-driven architecture, OData/External Objects; experience connecting Salesforce to billing, marketing automation, and customer success platforms; managed package and multi-org integration experience a plus.
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DevOps: Git-based workflows (GitLab), Salesforce DX, scratch orgs, unlocked packages; CI/CD pipeline design and operation.
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AI & Automation: Experience embedding AI agents (e.g., Glean, Claude Code) into Salesforce workflows and using AI tools to accelerate discovery, development, and testing.
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Preferred Certifications
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Salesforce Certified Application Architect or System Architect
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Salesforce Certified Platform Developer II (PDII)
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Salesforce Certified Administrator
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Physical Demands and Work Environment
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The physical activities of this position include frequent sitting, telephone communication, and working on a computer for extended periods. Visual acuity is required to perform activities close to the eyes.
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Team members are expected to maintain a dedicated and ergonomically appropriate workspace.
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Team members who live within commuting distance of one of our office locations (Greater Cincinnati/Northern Kentucky or Atlanta, Georgia) are expected to work in a hybrid capacity, with regular in-office presence as determined by the team or department.
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All team members must reside and perform their work within the United States.
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