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Salesforce Technical Architect

Salesforce
India - Hyderabad, Bangalore, Pune, Mumbai, Gurgaon
Hybrid

About this role

Job title: Salesforce Technical Architect

About the Role The Salesforce Technical Architect designs and manages the delivery of complex Salesforce solutions for our customers. You combine big-picture thinking with hands-on technical expertise to build scalable, robust systems that meet current needs and future growth.

What You'll Do

  • Enterprise AI Architecture: Design and integrate scalable predictive and generative AI solutions within custom Salesforce environments, optimizing performance, resource consumption, and platform governor limits.
  • AI-First Delivery & Engineering: Champion an AI-first delivery methodology, utilizing advanced AI tools, developer assistants, and agentic evaluation frameworks to accelerate implementation.
  • Performance Evaluation & ROI: Collaborate with customers to develop evaluation frameworks to measure AI performance for their specific use cases.
  • Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations.
  • Translate business requirements into well-architected solutions that best leverage the Salesforce platform.
  • Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states.
  • Provide oversight and governance of Salesforce projects.
  • Follow and help define coding standards.

What We're Looking For

  • Proven experience designing and delivering complex Salesforce solutions, with strong background in Salesforce.com products and APIs.
  • Excellent enterprise architecture skills with a focus on scalable, high-availability solutions that grow with customer needs.
  • Experience integrating systems via APIs and a solid development background.
  • Ability to translate business requirements into well-architected Salesforce solutions; ability to lead technical design sessions and governance.
  • Experience designing and implementing AI-enabled Salesforce solutions; familiarity with AI tools, evaluation frameworks, and ROI considerations.

Nice to Have

  • Experience with AI tooling.
  • Experience delivering enterprise-scale AI deployments within Salesforce.
  • Knowledge of Salesforce governor limits and performance optimization.

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