About this role
Job title: Salesforce Business Analyst
About the Role Guidehouse is seeking a Salesforce Business Analyst to engage customer stakeholders to understand desired business outcomes and define success criteria, articulate the value of recommended solutions, and lead discovery and requirements refinement sessions. The role involves synthesizing requirements into clear user stories and solution design documentation, performing fit-gap analysis between Salesforce functionality and client requirements, and developing Salesforce-based solutions including declarative configuration, complex data models, external integrations, business process automation, and other custom functionality.
What You'll Do
- Engage customer stakeholders to understand desired business outcomes and define success criteria
- Articulate to customer stakeholders the value of recommended solutions and approach
- Lead discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements
- Synthesize requirements to create clear and comprehensive user stories and solution design documentation
- Perform fit-gap analysis between Salesforce functionality and client requirements
- Develop innovative Salesforce solutions, involving declarative configuration of Salesforce, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
- Develop innovative industry accelerators and contribute to thought leadership