About this role
Sales Support Supervisor
Country
Cambodia
City
PHNOM PENH
Area Cambodia
Workplace location PHNOM PENH-ANINA BLDG(KHM)
Employer company TotalEnergies Marketing (Cambodia) Co., Ltd.
Domain Sales & Marketing
Type of contract Regular position
Experience
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Minimum 3 years
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Context & Environment
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The Sales Support Supervisor plays a key role in supporting efficient sales operations and delivering a high level of customer service.
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The position works closely with customers and cross-functional teams to coordinate sales orders, product delivery, pricing, and related operational activities. The role requires strong coordination, problem-solving, and communication skills, together with hands-on experience using SAP in a fast-paced business environment.
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Activities
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Supervise daily sales support and order management activities.
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Manage and follow up sales orders, pricing conditions, and related transactions in SAP.
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Coordinate with customers and cross-functional teams to ensure smooth order fulfilment and service delivery.
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Ensure accurate and timely order processing and support month-end activities.
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Monitor operational performance and identify opportunities for process and service improvement.
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Support business improvement, digitalization, and operational excellence initiatives.
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Act as a key user for relevant SAP SD and MM processes.
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Coach and support team members to strengthen performance, collaboration, and customer service.
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Candidate Profile
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Bachelor’s degree in Business Management, Finance, Accounting, Logistics, or a related field.
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Minimum 3 years of relevant experience, preferably in sales support, logistics operations, order management, or a related environment.
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Hands-on experience with SAP, preferably SAP SD and/or MM modules.
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Good proficiency in Microsoft Excel and Microsoft Office applications.
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Strong communication, coordination, and problem-solving skills.
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Good command of English, both written and spoken, for business communication.
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Fluent Khmer with strong communication skills for interaction with local customers.
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Customer-focused with the ability to collaborate effectively across different functions.
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Leadership or team supervision experience is an advantage.
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Apply
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Joining TotalEnergies means committing to the energy transition and helping provide energy that is more affordable, more available, and more sustainable for as many people as possible. You will grow within an international multi-energy company where every talent matters. You will contribute to ambitious projects and deliver concrete solutions to today's energy challenges.
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Throughout your career, you will benefit from a wide variety of assignments and tailored learning opportunities. You will fully develop your potential in an environment that fosters innovation and excellence. Join committed and collaborative teams where success is built together.
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We place respect and employee well-being at the heart of our performance. That is why TotalEnergies values diversity and promotes equal opportunities for all.