About this role
Sales Support Officer
Hello Products is an African personal and home care company based in Lagos State, Nigeria and a member of Jagal Investments. We develop, manufacture and distribute a range of high quality personal and home care products that support a healthier life and safer homes throughout Africa.
We are recruiting to fill the position below:
Job Position: Sales Support Officer
Job Location: Ikeja, Lagos
Employment Type: Full-time
Responsibilities
- Handling all administrative duties for the sales team
- Provides necessary data or reports to the sales team
- Responds to enquires, complaints and resolve issues via phone calls and WhatsApp
- Receive inbound calls.
- Keeping track of sales targets.
- Provides sales data and reports to other departments
- Compilation, comparation and computation of weekly and monthly sales reports.
- Provide all necessary sales data to management upon request.
- Comparison of competitors price in preparation of the prevailing SKUs Price list.
- Comparison of monthly Sales target vs achievement of RSM, Supervisors and IMOs.
- Preparation of Monthly sales review year till date vs Target on all SKUs Volume and Value wise.
- Prepares, dispatch and ensures that the Key distributorships agreement between organization and Key distributor is up to date and properly signed.
- Prepares, documents and dispatch KD self-collection agreement.
- Prepares and dispatches and documents quarterly Key distributors VIP Scheme loyalty Letter
- Prepares, dispatch and document Key distributors extra bonus letter
- Prepares and monitors monthly KD Sales Performance.
- Preparation and checking of HOS float.
- Monthly preparation and upload of Sales data (KD, IMO and Van sellout) on Orion
- Prepares and documents new price list.
- Preparation and documentation sales team incentive scheme.
- Preparation and checking of HOS float.
- Monthly preparation and upload of Sales data (KD, IMO and Van sellout) on Orion
- Prepares and documents new price list.
Requirements
- Bachelor’s degree in related field
- Data Entry Skills
- Excellent customer service knowledge and practices
- Analytical and multitasking skills
- Teamwork and motivational skills
- Soft Skills.