Sales Support Manager

Job title: Sales Support Manager

About the Role

Nutreco is seeking a Sales Support Manager to join the Trouw Nutrition Ireland team in Belfast. This is a commercially focused, primarily office-based role that manages long-tail customers and supports the wider Account Management team in selling a traded product range. You will build strong relationships, operate remotely where possible, and make occasional visits to add value.

What You'll Do

• Manage and develop long-tail customer accounts across Ireland, providing responsive commercial support and building trusted relationships.
• Promote and sell a broad traded product portfolio, including feed supplements and products supplied to feed mills.
• Support Account Managers by managing customers’ requirements and progressing relevant commercial opportunities.
• Engage with customers primarily by phone, email and online channels, with occasional field visits.
• Identify, qualify and convert sales opportunities, contributing to revenue growth, customer retention and product uptake.
• Prepare, present and follow up on sales proposals, account plans and actions.
• Work closely with colleagues across Sales, Supply Chain and the wider ECA organisation to deliver a consistent customer experience.
• Maintain accurate customer records and use internal systems to track activity, opportunities and performance.
• Support product launches, customer communications, seminars and training activities when required.

What We're Looking For

• A customer-focused, commercially driven professional who enjoys building relationships and spotting opportunities to grow the business.
• Confident engaging with customers, particularly over the phone, and able to combine responsive support with a proactive sales mindset.
• Experience in customer service, B2B sales, account management or another commercially focused customer-facing role.
• Working understanding of animal nutrition, feed products, feed mills or the wider agricultural market.
• Strong communication skills, especially in building relationships remotely.
• Commercial drive, curiosity and the ability to identify and progress customer opportunities.
• Good organisation, follow-up and planning skills, with the ability to manage multiple customer needs at the same time.
• Ability to collaborate effectively with Account Managers, supply chain colleagues and wider international teams.
• Practical understanding of market needs and the ability to explain products and commercial solutions clearly.
• Comfort using CRM, sales reporting or customer data systems, or willingness to learn these tools quickly.
• Willingness to make occasional customer visits across Northern Ireland and the Republic of Ireland.
• A degree in Animal Nutrition or Agricultural Science would be an advantage, but we also welcome candidates with relevant commercial experience and a good understanding of the agricultural or animal nutrition market.

Nice to Have

• A degree in Animal Nutrition or Agricultural Science is advantageous (optional).
• Experience in animal nutrition or agricultural markets.
• Ability to collaborate with Account Managers and international teams.

Compensation & Benefits

• Location: Belfast, Northern Ireland. Primarily office-based with occasional customer visits.
• Contract: Permanent, full-time, 35 hours per week.
• Training and development opportunities within Trouw Nutrition and SHV group.
• Exposure to a broad customer portfolio and a varied commercial role in the animal nutrition industry.
• Opportunity for long-term career in technical-commercial sales and account management.