About this role

Country

United Kingdom

City

LONDON

Area London

Workplace location

LONDON-TEN UPPER BANK STR(GBR)

Employer company

TOTALENERGIES MARKETING UK LIMITED

Domain

Sales & Marketing

Type of contract

Regular position

Minimum 3 years
Context & Environment
The job holder reports directly to the General Aviation & Sales Support Manager and provides administrative support to the Sales teams, enabling the accurate and efficient process for orders, invoicing and cash collection, with a commitment to customer service and adherence to company policy.
Activities
Special Fluids
Consignment location invoicing
Responsible for entering SFL orders for UK and Imported products
First point of contact for customer queries during the order to cash process (transport, delivery, pricing & invoicing)
Liaise with depots & customs agents for import and export paperwork preparation
Raise credits & debits on SAP in line with requests from Business Managers
Month end reconciliation invoicing and goods receipts
Orders confirmation in SAP to allow invoice generation.
Process TotalEnergies Fluids invoices.
Manage certificates of analysis
KPI & Customer Complaints Management
Candidate Profile
Good level of IT literacy, good prioritization & organization skills, good communication skills, problem solving ability, high customer care orientation, ability to work under own initiative with minimal supervision and attention to detail. 12 to 18 months’ experience in Customer Service or Sales Support.
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Joining TotalEnergies means committing to the energy transition and helping provide energy that is more affordable, more available, and more sustainable for as many people as possible. You will grow within an international multi-energy company where every talent matters. You will contribute to ambitious projects and deliver concrete solutions to today's energy challenges.
Throughout your career, you will benefit from a wide variety of assignments and tailored learning opportunities. You will fully develop your potential in an environment that fosters innovation and excellence. Join committed and collaborative teams where success is built together.
We place respect and employee well-being at the heart of our performance. That is why TotalEnergies values diversity and promotes equal opportunities for all.

Sales Support Advisor